Victim Witness Coordinator

Consolidated Municipality of Carson City • Carson City, NV

14h • Onsite

About The Position

This is a full-time, FLSA non-exempt position with the District Attorney's Office located in Carson City, Nevada. Under general supervision, provides criminal justice system, case status, restitution process and related information to victims and witnesses in a variety of criminal situations; monitors cases through the judicial system; verifies and processes claims for payments and makes travel, lodging and property return arrangements; performs a variety of data entry and office support functions to the program.

Requirements

• Equivalent to two (2) years of college level course work in criminal justice, sociology, psychology or a field related to the work; AND two (2) years of full-time experience in a legal or court support function; OR an equivalent combination of education, training and experience as determined by Human Resources.
• A valid driver's license.
• Knowledge of practices and terminology related to the criminal justice system.
• Knowledge of business arithmetic.
• Knowledge of standard office practices and procedures, including filing and the operation of standard office equipment.
• Knowledge of record keeping principles and practices.
• Knowledge of techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained.
• Knowledge of correct business English, including spelling, grammar and punctuation.
• Knowledge of computer applications related to the work.
• Skill in interpreting, applying and explaining applicable codes and regulations.
• Skill in making accurate arithmetic calculations.
• Skill in maintaining accurate records and files; preparing clear and concise reports, correspondence and other written materials.
• Skill in contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Skill in dealing successfully with the public, in person and over the telephone, often where relations may be confrontational or strained.
• Skill in assisting victims or witnesses of crimes with progression through the criminal justice system in a timely and reasonable manner.
• Skill in evaluating workflow and effectively prioritizing multiple tasks, projects and demands.

Responsibilities

• Provides information on the criminal justice system, restitution policies, the court system and case status to victims and witnesses of crime in person or over the telephone.
• Provides crisis intervention to victims and witnesses of crimes to assist in reducing trauma, and facilitate adjustment; provides advice and referral on a short term and follow-up basis.
• Assists victims and witnesses in various processes of the criminal justice such as completing forms, ensuring property return and arranging interviews with sheriff and attorney staff.
• Provides referrals to various support and community organizations and assists victims and witnesses in obtaining counseling, medical and dental care, protective services, psychiatric services, child care, food, shelter, clothing and related services.
• Assists victims in obtaining compensation and restitution by assessing and eligibility, assisting in completing claim forms.
• Prepares correspondence, assessment reports, impact statements, case records, program information and related reports; maintains records and documentation of victim/witness cases.
• Engages in community outreach by developing partnerships with outside agencies to create and coordinate victim assistance and advocacy programs and public education on victims' rights and responsibilities.
• Attends a variety of hearings and meetings.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Performs various office support and clerical duties such as receiving and screening telephone calls, typing, data entry, processing forms and maintaining case files.
• Operates standard office equipment, including a computer, in the course of the work; may operate a motor vehicle to attend meetings or transport clients.
• Demonstrates courteous and cooperative behavior when interacting with clients, public, and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Benefits

• Employer-Paid PERS: $25.3617 - $35.5064 hourly / $52,752.44 - $73,853.26 annually
• Employee/Employer-Paid PERS: $30.5960 - $42.8345 hourly / $63,639.68 - $89,095.76 annually
• Outstanding retirement plan
• Benefits set forth in the Carson City Employees Association labor contract

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree