Victim/Witness Assistant

City of Roanoke, Virginia•Roanoke, VA

1d•Onsite

About The Position

The City of Roanoke is seeking a Victim/Witness Assistant to perform responsible professional work addressing needs of victims and witnesses involving appearance in Juvenile and Domestic Relations Court, General District and Circuit Court as needed; does work related to this court as required. General knowledge of individual and group behavior. Some knowledge of social institutions, community and government service. General knowledge of court process; ability to identify and address problems associated with court appearances and court practices. Ability to communicate effectively orally and in writing. Ability to establish effective working relationships with others. Ability to prepare and maintain records. Work 40 hours per week, 8:00 a.m. - 5:00 p.m., 52 weeks a year, city benefits. Associate's degree or equivalent from two-year college or technical school with a degree in social science or related field; experience in public contact. The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community. This is a non-exempt position.

Requirements

Associate's degree or equivalent from two-year college or technical school with a degree in criminal justice, sociology, psychology or related field
six months to one year related experience and/or training in direct delivery of human services
Possession of a valid appropriate drivers permit issued by the Commonwealth of Virginia

Nice To Haves

experience in public contact

Responsibilities

Prepares victims for participation in trial proceedings through counseling, courtroom tours, accompaniment to court and explanation of the proceedings
Provides counseling and referrals to appropriate agencies for victims and witnesses
Provides information to victims and witnesses on significant developments in the investigation and adjudication of case
Assists victims with administrative procedures in any phase of their relationship with the court
Assists with training for program orientation to police, social service agencies, and general public
Prepares reports, produces and distributes written materials and maintains records
Assists in performing administrative and program management activities including recruiting, training, and monitoring volunteer staff and student interns
Will occasionally perform additional duties in absence of Program Coordinator