Victim Witness Advocate I

sjgov•Stockton, CA

2d•Onsite

About The Position

This examination is being given to fill several vacancies in the District Attorney's Office and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Offers of employment are contingent upon passing a background check and a drug screening test.

Requirements

Basic principles of individual and group behavior
Basic assessment, interviewing and counseling techniques
Cultural and human relations
Basic analytical and investigative principles, methods, and techniques
General community resource agencies, both public and private
Learn and interpret complex laws and regulations
Prepare accurate, clear and concise records, reports and other documents
Reason logically and draw valid conclusions, both in routine and crisis situations
Obtain information through personal interviews
Use tact and good judgement in dealing with difficult situations and/or people
Maintain effective working relations with a diverse group of people

Responsibilities

Learns to provide on-site acute crisis needs assessment and intervention services to victims and/or witnesses of crimes through a 24-hour mobile crisis unit that responds to calls referred by law enforcement agencies.
Learns to assist on-site law enforcement personnel by encouraging victim/witness comprehension of and cooperation with the crime scene investigation process.
Learns to establish victim eligibility and provide for emergency assistance including food, clothing, transportation and shelter.
Learns to develop case plans for follow-up and management as appropriate.
Learns to evaluate and respond to requests from victims and others for Program services.
Learns to establish eligibility and provide for non-emergency services such as medical expense reimbursement, loss recovery and security/preventive measures as allowed and required.
Learns to assist victims in applying for Program compensation as appropriate.
Learns to monitor victim cases and assure timely resolution of issues.
Works with Victim Claims Specialists as needed to help facilitate claims processing.
Learns to act as a liaison between victims, law enforcement personnel, County agencies, attorneys, and others.
Learns to refer victims/witnesses to appropriate agencies for a broad range of services and resources, including medical or therapeutic treatment.
Encourages and facilitates victim cooperation with the criminal justice process.
Helps arrange interviews between attorneys, victims, and witnesses.
Helps assure that transportation, lodging, and other witness expenses are met as appropriate.
Learns to provide orientation to victims and their families regarding court procedures.
Helps update victims and witnesses on the status of their case, provide procedural information regarding upcoming appearances, and provide other court support as appropriate.
Learns to assist victims in obtaining restraining orders, protective shelter, and community services.
Learns to understand complex documents, including regulations and laws.
Maintains case files, program records, and progress notes.
Prepares reports, case summaries, letters and memoranda.
Attends training programs.
May participate on committees and task forces.
May assist with presentations to law enforcement and other agencies regarding Program activities.
May direct volunteers and interns in performing basic Program functions.