Victim Support Specialist

Friends of the Family • Waterloo, IA

2d • Hybrid

About The Position

The victim support specialist provides victim advocacy and case management services to all victims who utilize emergency shelter and housing services in Northeast Iowa (Region 3). They also collaborate with service providers to assure that victims receive support and safety.

Requirements

• Must demonstrate ability to organize, prioritize and plan work to meet deadlines.
• Ensure confidentiality is in place for all people FOF serves.
• Bachelor’s Degree in social work, psychology, related field OR combination of equivalent education and experience.
• Ability to pass state, federal, and child abuse background checks.

Nice To Haves

• Previous experience in victim services, crisis intervention, housing programming, and/or case management.

Responsibilities

• Assist clients in unit search, identification, and housing placement.
• Provide direct case management, support in building life skills, trauma informed care and victim advocacy services to program participants in the identified service area to build self-sufficiency.
• Develop and maintain local partnerships with hotels, landlords, housing programs, and community partners to assist in obtaining safe housing solutions.
• Support the efforts of direct programming in navigating housing options and resources for those affected by homelessness.
• Comply with data tracking and documentation requirements.
• Represent FOF at community and program development meetings as assigned.
• Travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level