Victim Specialist V - Traffic

Cook County State's Attorney Office•Chicago, IL

23h•Onsite

About The Position

In compliance with state and national statutes governing victims' rights, the Victim Specialist will provide victims with services under four broad categories of: Information/Education, Emotional Support, Safety and Concrete Services. Promotes the program, engages in community outreach and assists in the identification of community resources.

Requirements

Bachelor's degree in a relevant program (sociology, psychology, women's studies or related field). In lieu of a bachelor's degree, 3+ years of relevant experience may be substituted.
Empathetic listener with knowledge of the rights of victims as defined by state and national law.
Excellent grammar, organizational and communication skills.
Ability to work flexible hours.
Ability to travel to other courthouse locations, as needed.
Proficiency in Microsoft 365 applications.
Ability to work independently, multi-task, and demonstrate cultural competency.

Nice To Haves

Experience working with victims of violent crime and/or protective orders
Knowledge of CCSAO databases and/or ability to learn is important.
Bilingual Proficiency (especially Spanish, Polish, Arabic).

Responsibilities

Provide trauma-informed services, support, advocacy, and case management to victims and survivors of crime.
Assess victim needs, determine eligibility for available services or programs, and make appropriate referrals.
Conduct comprehensive intakes, complete safety assessments, and develop individualized safety and service plans.
Deliver crisis intervention, emotional support, and referrals to appropriate community resources.
Collaborate with SAO colleagues to address safety concerns and support prosecution efforts.
Build and maintain a network of community-based advocates, government agencies, and partner organizations to expand referral options for victims.
Maintain accurate, up-to-date case information and coordinate with team members to ensure consistent support for victims.
Provide ongoing follow-up to ensure continued support, safety, and case-related updates.
Ensure victims and witnesses are informed of their rights, available resources, and the criminal justice process.
Coordinate transportation and related logistics for victims and witnesses as needed.
Attend meetings and trainings, as needed.
Maintains strict confidentiality of sensitive information.
Maintain program statistics, case documentation, and prepare monthly activity reports.
Deliver training to SAO colleagues and partner agencies on victim services and the role of the Victim Specialist.
Work a flexible schedule based on unit needs.
Perform other duties as assigned