Victim Services Specialist

KMRG, LLC•Philadelphia, PA

19h•$30 - $3,464•Onsite

About The Position

KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Victim Services Specialist to join our team and support the U.S. Attorney's Office (USAO), Eastern District of Pennsylvania, Victim Witness Unit. In this role, you will help victims and witnesses navigate court-related processes, provide information and resources, coordinate court support, maintain case calendars and tracking, process victim-witness administrative work, and support the Victim Witness Coordinator and Specialists.

Requirements

Bachelor's degree in criminal justice or communication, and trauma-informed training
At least two years working in the field of victim services and criminal justice
Excellent communication, writing, and interpersonal skills
Ability to work collaboratively as a team member and with federal, state, county, and local entities
Strong ability to multitask and work under pressure
Excellent ability to work independently
Ability to interact appropriately, demonstrate sensitivity to crime victims from diverse communities, exercise good judgment, and establish rapport with city, state, and federal entities
Proficiency in basic computer skills and knowledge of Word, Excel, Outlook, and PowerPoint
Must have lived in the U.S. for 3 of the last 5 years or qualify through specified federal/military overseas service or dependent status

Responsibilities

Assist the Victim Witness Coordinator and Specialists with logistics for court events and victim-witness needs
Help prepare witnesses to testify by explaining court processes, procedures, and available resources
Provide information about victim impact statements and other victim-witness program resources
Provide victims with updates on schedule changes, defendant pleas, trial results, and incarceration status or term
Explain the Crime Victim Compensation Program, including eligibility and application procedures
Screen victim concerns and determine eligibility for services using prescribed criteria and USAO guidance
Provide routine information about community medical, psychological, legal, financial, shelter, childcare, and employment services
Coordinate court support with Victim Witness team members and other support staff
Assist with processing fact witness vouchers
Maintain a calendar of active victim cases, including hearings, trial dates, and sentencing dates
Develop and maintain a tracking system for ongoing cases and keep the Coordinator and Specialists informed of case status
Enter daily work-product data into the Victim Service Tracking System (VSTS)
Research returned mail and coordinate the remailing of victim notification letters with the assigned Victim Witness Specialist
Research and collect resources and information for crime victims and witnesses as needs arise
Assist with and provide support for National Crime Victim Rights Week
Work collaboratively with federal, state, county, and local entities as required to support victim-witness services
Handle increasingly complex assignments as training and experience progress