Victim Assistance Coordinator

Bee Cave, City of•Bee Cave Police Department, TX

8d•Onsite

About The Position

Provides crisis stabilization and support services to crime victims, witnesses, survivors, and co-victims and assists with concerns resulting from victimization. Identifies and coordinates referrals and services. Serves as a liaison with criminal justice professionals and community agency representatives, to address the rights of and access to processes and services for crime victims, witnesses, survivors, and co-victims.

Requirements

Bachelor’s degree in social or behavioral sciences, criminal justice administration, or a directly related field AND two (2) years’ experience in counseling/social services or criminal justice work; OR Any combination of education and experience equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Valid Driver’s License
Knowledge of policies, practices, and procedures within the criminal justice system
Knowledge of trauma response and crisis stabilization techniques and resources
Knowledge of advocacy groups, service providers, and community outreach services
Knowledge of computer equipment to include word processing, spreadsheets, databases, and a variety of software packages
Skill in trauma response and providing crisis stabilization and other assistance to crime victims, witnesses, survivors, and co-victims
Skill in determining types of referrals and services needed by crime victims, witnesses, survivors, and co-victims
Skill in obtaining information from persons served and other sources
Skill in problem-solving and decision-making
Skill in verbal and written communication
Ability to explain legal terms and court processes
Ability to work independently
Ability to manage time well and meet timelines
Ability to communicate effectively
Ability to establish and maintain effective working relationships with persons served by the City of Bee Cave, employees and officials of the City of Bee Cave, representatives of outside agencies and providers, and the general public

Nice To Haves

Master’s degree in social or behavioral sciences, criminal justice administration, or a directly related field
Experience in crisis and trauma intervention
Notary Public or ability to obtain status within 6 months of hire

Responsibilities

Provides crisis stabilization and support services to crime victims, witnesses, survivors, and co-victims and assists with concerns resulting from victimization.
Identifies and coordinates referrals and services.
Provides information using a trauma-informed approach to crime victims, witnesses, survivors, and co-victims related to the criminal event and/or associated criminal justice response, policies, and practices.
Provides information to persons served related to legal terms and court processes.
Understands, upholds, and assists in the education and exercise of victims’ rights per statutory and constitutional laws.
Prepares and maintains statistical records.
Records case information and appropriate documentation in identified system.
Serves as a liaison with advocacy groups, service providers, community outreach services, law enforcement personnel, and others.
Performs other job-related duties as assigned.
Attends seminars and workshops related to duties and responsibilities.
Attends professional development workshops and conferences.
Travels to various destinations in and out of the City and may require overnight stay.