Victim Advocate

City of Aurora•Norfolk, VA

3d•$28 - $35•Hybrid

About The Position

Victim Advocates are Career Service employees within the Aurora Police Department. Their primary focus is to perform crisis intervention work, both on-scene and follow-up contacts to provides support, intervention, information, and resources to victims of crimes, in accordance with the Crime Victim Rights Act in Colorado.

Requirements

Associate degree in Psychology, Criminal Justice, Social Work, or directly related field
Two (2) years of human services related experience
At least six (6) months of experience working with victims of a crime
Listen with a strong sense of compassion and empathy
Establish and maintain effective working relationships with employees, volunteers, victims, and citizens
Handle sensitive and stressful situations with tact and diplomacy
Communicate effectively both orally and in writing
Relate to people with a wide variety of needs and concerns while maintaining patience and understanding
Sedentary physical work requiring ability to lift 10 pounds with or without assistance
Occasional lifting, carrying, walking, and standing
Hand/eye coordination to operate office equipment
Vision for reading, recording, and interpreting reports and other documents
Frequent speech communication and hearing to maintain communication with employees and citizens
Foot/eye coordination to operate a motor vehicle

Nice To Haves

Bilingual, Spanish speaking skills highly desirable

Responsibilities

Responds to crisis situations reported to the police department
Assesses victim needs and provides intervention, comfort, and/or referral to supportive agencies and for other services
Provides victim follow-up contact or initiates outreach contact
Provides referral information and facilitates financial compensation
Acts as liaison between victim and investigators or patrol officers
Assists victim during the investigative process
Works closely with judicial system personnel
Acts as liaison between victim and other agencies such as employer
Educates victims on their mandated rights
Aids in the return of victim’s property
Provides victim with case status
Assists in training volunteers
Assists with education of police personnel regarding victim/witness services as well as the Victim Rights Act
Assists in providing training and education to outside agencies and community groups regarding victim related issues
Must have a 30-minute response time to incidents within the City of Aurora
Performs additional duties as assigned