Global Banking & Markets Operations-Transaction Banking Client Implementation-Dallas-Vice President

Goldman Sachs•Dallas, TX

About The Position

The Client Implementation Vice President is part of Transaction Banking Operations within Goldman Sachs’ Global Banking & Markets Division. The role is focused on complex client implementations across transaction banking products and services, delivering a strong client experience from pre-mandate solutioning through go-live, hyper-care, and a structured transition to Client Service. In the Implementation Advisory concentration, the Vice President engages before mandate to assess client complexity, shape solutions and implementation expectations with Coverage and Product Solutions, and bring implementation expertise into commercial discussions and client proposals. The role also retains named client ownership through hyper-care and ramp. The Vice President leads global and complex implementations, advises clients on Treasury requirements, manages implementation risks and controls, and coordinates with clients and internal partners. The role contributes to process improvement and automation, applies AI tools thoughtfully across implementation work, and develops junior team members. Limited, occasional client travel may be required, typically planned and infrequent.

Requirements

Bachelor of Arts or Bachelor of Science degree.
At least 8 years of banking industry experience, including at least 6 years in a client-facing role.
Established expertise in transaction banking client implementation and deep knowledge of banking products and services.
Working knowledge of ERP and TMS systems and market host-to-host connectivity mechanisms.
Solid project management skills and the ability to create organization and structure.
Process-oriented thinking and the ability to simplify and streamline complex processes.
Strong communication and interpersonal skills, with the ability to build deep relationships with clients and internal partners.
Ability to thrive in a fast-paced, dynamic environment and eagerness to learn.
Willingness to travel to client sites on a limited, occasional basis.

Nice To Haves

Client-facing presence in solutioning or pre-sales settings, with judgment to shape or challenge proposed solutions.
Commercial awareness to align implementation approaches with client complexity and decline commitments that cannot be delivered.
Track record of independently owning high-complexity implementations end to end with clean readiness sign-off.
Curiosity and fluency with emerging AI and automation tools, and experience turning experimentation into practical, adopted work practices.
Certified Treasury Professional (CTP).

Responsibilities

Lead client implementation journeys and advise clients on transaction banking products, services, and Treasury solutions.
Resolve implementation challenges by collaborating with internal teams and developing practical solutions.
Create and manage detailed implementation project plans, including client agendas, meeting minutes, and project charters.
Serve as a product subject matter expert and lead complex global client implementations.
Apply risk and control expertise to ensure processes and procedures are robust and compliant.
Establish communication channels and governance with clients and internal stakeholders, maintaining clarity on status, blockers, milestones, and accountability.
Coordinate with servicing teams through go-live and early-stage support, ensuring a seamless transition to business-as-usual service.
Identify opportunities to streamline and automate implementation processes and reduce non-value-added work.
Train, lead, and develop junior members of the global team.
Engage with Coverage and Product Solutions before mandate to assess complexity and establish realistic scope, effort, and implementation timelines.
Contribute implementation expertise to client RFPs, proposals, and early solutioning, ensuring commitments are deliverable.
Own the Solutioning Questionnaire standard and lead and document product solutioning as a trusted advisor.
Act as named advisor on strategic and complex deals, including multi-product, multi-region, and financial institution integrations.
Identify and escalate non-standard flows, manual processes, and first-time payment solutions before they are priced, promised, or built.
Retain named client ownership through hyper-care and ramp, monitor client health against expectations, and complete a structured, documented handover to Client Service.
Set standards for client-facing implementation communication and coach Associates and Senior Associates in client advisory readiness.
Represent the firm onsite with clients where commercially reasonable and beneficial, such as at solutioning workshops, development and testing support, or go-live readiness sessions.
Use AI tools across solutioning research, project plan generation, client documentation, pipeline reporting, and meeting summaries; turn proven applications into team practices.
Champion practical AI use and adoption across the global team, and mentor colleagues in applying tools effectively.
Bring recurring client implementation issues to Product, Delivery, and Engineering as evidence-based priorities for product or platform improvements.
Measure and communicate innovation outcomes, including cycle time, effort saved, and client experience improvements, while applying appropriate human review and controls.
Meet implementation success measures, including pre-mandate engagement on priority deals, completed solutioning questionnaires, signed-off go-live readiness checklists, timely ramp exits, and cycle times within committed complexity bands.