Vice President, Workers' Compensation Programs

QBE Insurance Group • Madison, WI

23h • Hybrid

About The Position

The Vice President, Workers' Compensation Programs will execute business strategy for assigned Workers’ Compensation (WC) programs by underwriting business, evaluating risk, and ensuring decisions contribute to a profitable portfolio. This role involves developing strategy, directing operations, mentoring team members, and fostering cross-functional knowledge sharing. Additionally, the role is responsible for delivering profitable growth and overseeing the P&L for designated programs.

Requirements

• Bachelor's Degree or equivalent

Nice To Haves

• Demonstrated technical expertise in WC underwriting and pricing within diverse classes of business.
• Strong analytical and critical thinking skills, with thorough attention to detail.
• Strong organizational, planning, documentation, and problem-solving skills.
• Progressive WC experience, reflecting advanced technical competence, sound underwriting judgment, and complex risk evaluation.
• Experience in a national underwriting/portfolio role.
• Build and capitalize on beneficial internal and external relationships.
• Establish and maintain effective, trusting and respectful relationships with customers in a matrix environment.
• Build and establish constructive and cooperative working relationships and open lines of communication.
• Effectively and efficiently present logic, reasoning, and analysis to others.
• Negotiate skillfully in tough situations with both internal and external groups to settle differences with minimum noise.
• Collaborate with people at executive levels inside and outside the organization to accomplish a common goal.
• Understand the potential intended and unintended consequences of a given decision, both small-scale and on the organization as a whole.
• Effectively present thoughts to key stakeholders at the executive level to influence adoption of recommendations.
• Sales acumen and ability to engage and connect with new business prospects.
• Understand the needs and goals of a customer and actively look for ways to meet them.
• Utilize effective interpersonal, verbal and written communication.
• Guide oneself with little or no supervision, and depend on oneself to get things done.

Responsibilities

• Deliver on the long-term programs strategy and business plan to drive continued profitable growth of assigned programs.
• Forge and maintain strong relationships with external Program Administrators by serving as the primary point of contact and relationship manager with accountability for profit, adherence to underwriting guidelines, effective claims management, financial reporting and data collection analysis.
• Manage new WC program opportunities through entire evaluation and due diligence process.
• Partner with Program Administrators to underwrite WC risks in accordance with underwriting guidelines and portfolio objectives.
• Monitor portfolio performance through defined KPIs to assess mix of business, identify trends, and ensure alignment with underwriting strategy and targets.
• Partner with Internal Audit to conduct underwriting file reviews, ensuring adherence to underwriting standards, sound risk selection, and appropriate pricing discipline.
• Collaborate and build strong partnerships with actuarial, regulatory, claims, legal, and operations for profitable growth and seamless delivery for business performance.
• Influence team by modelling strong relationship building with key stakeholders.
• Create portfolio knowledge sharing and development opportunities for team members.
• Develop, deliver and drive an effective and profitable program strategy to achieve portfolio targets.
• Deliver efficient, accurate and timely management information to support decision-making.
• Perform complex underwriting activities in accordance with all legal and regulatory requirements.

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees