Vice President, Transportation

Modivcare

About The Position

Modivcare is looking for an experienced Vice President - Transportation to join our team, responsible for leading nationwide efforts to create and maintain efficient, accountable, and sustainable transportation service delivery models across all modes of member transportation services. This role partners with key stakeholders to achieve transportation goals related to budget, P&L, on-time performance, transportation policy and process, supply and demand balance, and the development of transportation metrics. This role drives strategic initiatives and explores best practices and solutions to enhance service delivery across all markets and transportation modes. It provides leadership, mentorship, and direction to senior leaders and teams, including staffing, performance management, and career development. The role owns the transportation roadmap aligned with organizational vision and strategic priorities, supports a culture of efficiency, accountability, and member-centric service delivery, and collaborates with field leadership and cross-functional teams to execute transportation initiatives. It engages internal departments to ensure alignment with strategic direction and organizational goals, leverages systems and field data to deliver analytics and insights on business performance, and conducts in-depth data analysis to identify strengths, weaknesses, and opportunities in transportation service delivery. The role also provides market intelligence, competitive analysis, and consumer insights to inform strategy, develops and communicates KPI strategies to drive field execution and account management success, and presents data-driven insights and recommendations to all levels of leadership to gain alignment and drive decision-making. It identifies opportunities through analytics and recommends actionable strategies with measurable outcomes, compiles and delivers professional reports supporting both qualitative and quantitative findings, and recommends and implements process improvement initiatives and consults with executive leadership on transformation efforts. The role leads change management initiatives to improve operational efficiency across the organization, prepares and manages budgets, analyzes variances, and implements corrective actions, and ensures high employee satisfaction and retention through leadership development and engagement strategies. It directs collaboration with internal and external stakeholders to ensure alignment and customer success and may lead projects and perform other duties as assigned. 20–30% travel may be required.

Requirements

Bachelor’s Degree required
Fifteen (15) plus years of experience within transportation and/or medical transportation
Ten (10) plus years of leadership experience managing teams
Ability to engage and consult across multiple levels of leadership
Strong ability to articulate business insights using data and context
Proven expertise in impact analysis and linking data to strategic outcomes
Strong analytical skills with business and commercial acumen
Experience with statistical analysis software
Deep knowledge of transportation provider costs, pricing strategies, and budget management
Exceptional problem-solving, data analysis, reporting, and time management skills
Excellent communication and presentation skills
Ability to build strong internal and external relationships
Proficiency in computer applications such as Google Suite tools
Strong project management experience

Nice To Haves

Master’s Degree preferred
Or equivalent combination of education and/or experience

Responsibilities

Drives strategic initiatives and explores best practices and solutions to enhance service delivery across all markets and transportation modes
Provides leadership, mentorship, and direction to senior leaders and teams, including staffing, performance management, and career development
Owns the transportation roadmap aligned with organizational vision and strategic priorities
Supports a culture of efficiency, accountability, and member-centric service delivery
Collaborates with field leadership and cross-functional teams to execute transportation initiatives
Engages internal departments to ensure alignment with strategic direction and organizational goals
Leverages systems and field data to deliver analytics and insights on business performance
Conducts in-depth data analysis to identify strengths, weaknesses, and opportunities in transportation service delivery
Provides market intelligence, competitive analysis, and consumer insights to inform strategy
Develops and communicates KPI strategies to drive field execution and account management success
Presents data-driven insights and recommendations to all levels of leadership to gain alignment and drive decision-making
Identifies opportunities through analytics and recommends actionable strategies with measurable outcomes
Compiles and delivers professional reports supporting both qualitative and quantitative findings
Recommends and implements process improvement initiatives and consults with executive leadership on transformation efforts
Leads change management initiatives to improve operational efficiency across the organization
Prepares and manages budgets, analyzes variances, and implements corrective actions
Ensures high employee satisfaction and retention through leadership development and engagement strategies
Directs collaboration with internal and external stakeholders to ensure alignment and customer success
May lead projects and perform other duties as assigned

Benefits

Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)