Vice President, Technology Operations

Tebra
$282,000 - $322,000Remote

About The Position

We are looking for a seasoned technology operations leader with direct experience with data, data operations, hosting infrastructure, both public and private cloud, development operations as well as cyber-security; to work with a top-notch team in an exciting, innovative and dynamic environment.

Requirements

  • Bachelor's degree or higher in the field of computer science, information systems, or engineering
  • 15 years of experience managing technology operations in the fields of development operations, data, infrastructure, and cybersecurity
  • Extensive knowledge and direct experience with AI tools and methodologies on how to apply them to improve operational efficiency
  • Strong technical background in an environment with a heterogeneous mix of on-premise, hosted, and cloud hardware and software
  • Experience with leading operational technologies for deployment, maintenance, and monitoring of large scale SaaS platforms
  • Experience with hosting operations and leading cloud migrations with AWS, Azure, and GCP
  • Manage vendor relationships and negotiate contracts bringing the best solutions to Tebra while optimizing expense costs
  • Strong executive communication skills with the ability to clearly communicate technical details and strategy to non-technical leadership
  • Demonstrated success leading modernization and transformation initiatives across data and infrastructure environments
  • Strong knowledge of cybersecurity methodologies and practices to stay ahead of growing security threats
  • Demonstrated success in leading large, diverse global teams
  • Effective people leader who attracts and retains strong talent
  • Expert knowledge of technology environments, including networks, operating systems, databases, application and web servers
  • Technical experience with systems networking, databases, infrastructure, and user support
  • Experience defining standardized operating procedures and services across various operational disciplines
  • Experience in strategic technology planning, execution, and policy development
  • Experience with business processes, management, and budgeting
  • Strong understanding of project management principles
  • Proven experience in planning, organization, and development
  • Demonstrated ability to apply technology solutions to business problems
  • Experience with acquisition due diligence and integrations

Responsibilities

  • Lead adoption and usage of advanced AI technologies across the operations organization to improve overall internal efficiency, getting more done to accelerate product and business outcomes
  • Stay on top of leading technology operational trends and AI advancements, identifying the best, creative solutions to incorporate to drive efficiency and greater throughput
  • Provide leadership, vision and strategy driving automation, stability, and availability of our technology infrastructure leveraging cloud and on-premise technologies to support business agility and maximize efficiencies
  • Drive innovation across security, data privacy, data and development operations and infrastructure
  • Define the technology operations strategy and roadmap to support current and future business needs for scalability, growth capacity, and quality of service (performance, reliability, and business continuity)
  • Define requirements for new technology implementations and clearly communicate them to key business stakeholders
  • Partner with senior leaders across the business to realize measurable outcomes aligned with business expectations
  • Drive the execution of security, data, infrastructure and technology operations initiatives and projects to achieve the expected scalability, performance, and availability targets
  • Assess and communicate risks associated with technology-related investments and purchases
  • Support business growth initiatives by aligning the technology operations vision with the business strategy
  • Develop business case justifications and cost/benefit analyses for technology operations spending and initiatives
  • Develop and implement the people, process and technologies, necessary for meeting current and future customer demands
  • Define, maintain, and present metrics to the executive and leadership team on a regular basis such as overall security, data, and infrastructure health, any risk areas, productivity stats, and overall health of technology operations
  • Define, measure, and improve technology standards across the organization to establish a technology-enabled competitive edge
  • Provide reliable due diligence and technical assessments of potential acquisitions

Benefits

  • Healthcare benefits
  • Discount through Dell
  • Gympass
  • Telus Employee Assistance Program
  • Wellness and childcare subsidy (Costa Rica)
  • University/Education discount (Costa Rica)
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