Vice President, Support Services

Federal Reserve Bank of Philadelphia•Saint Louis, MO

8d•Onsite

About The Position

The Federal Reserve Bank of St. Louis has a Vice President (VP), Support Services position available in St. Louis, MO. This position has overall responsibility for ensuring organization-wide consistent standards of building maintenance operations, managing preventive maintenance, overseeing construction projects and providing executive oversight for event/meeting support, fleet management, food services and accompanied support functions. You will report to the Senior Vice President. You will work onsite at the St. Louis office.

Requirements

Bachelor's degree in business or related field
10+ years of progressive leadership, including 5+ years of executive leadership
Set positive leadership tone through gaining respect of staff, peers and partners
Coach staff to increase performance while increasing/maintaining employee engagement
Deal with and resolve conflict professionally
Strong verbal and written communication skills with all levels of the organization: staff, management, executive, board of directors
Attract and hire top talent, engage with staff and focus on personal and team development
Strong organizational political savviness to maneuver comfortably through complex policies, processes and people situations
Proficient in the use of PCs, E-mail, MS Word, Excel and able to learn other computer-based applications required to lead facilities operations (i.e., square footage software)
15% domestic travel

Responsibilities

Create vision and strategy for your areas of responsibility with a focus on ensuring a modern and customer-focused organization.
Develop corresponding departmental, team and individual goals and objectives to support vision and strategy.
Provide executive oversight for Facilities Management and Workplace Services (approximately 65 people).
Facilities Management includes facility project management, construction services, space management, building engineering, maintenance, painting and lease management (multiple locations) for over 1M square feet of office space.
Workplace Services includes meeting and event planning, conference center operations, print shop, fleet management and food services. Additional team that includes employee parking, vendor screening, fingerprinting and general analytical support.
Create and manage the Department's operating and capital budget.
Communicate collaboratively with all levels within the Bank and the Federal Reserve System.
Develop, communicate and manage strategic and long-range facilities plan, including a detailed succession plan for all main roles.
Implement and analyze metrics to measure productivity, effectiveness and customer satisfaction, while initiating responsive actions to the metrics.
Works closely with Technology and Law Enforcement to maintain a safe and secure environment for all employees and visitors.
Research technology, best practices and regulations to update and improve systems and processes.
Oversee analytical support to areas such as Cash, Law Enforcement and SASTeC.
Active participation in Bank/System-level workgroups and task forces.
Perform other duties as assigned.

Benefits

Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period
401k/Thrift Plan with generous employer match
Employer-funded Pension Plan
Paid Vacation/Sick Time & Holidays
Flexible Spending Accounts and Healthcare Spending Accounts
Life Insurance and Long-Term Disability Insurance
Tuition Reimbursement (undergraduate and graduate)
Parental Leave
Free onsite 24/7 Fitness Center including training classes, and locker room / shower facilities
Onsite Cafeteria & Coffee Shop
Additional Convenience Benefits, Discounts and More…