Vice President, Stadium Operations

Columbus Crew•Columbus, OH

8d•Onsite

About The Position

Haslam Sports Group Soccer is seeking a highly skilled and experienced venue executive to join our team as the Vice President of Operations. In this role, you will be a strategic partner with the executive team, responsible for the planning and execution of all HSG Soccer venues, including ScottsMiracle-Gro Field, the OhioHealth Performance Center, Historic Crew Stadium, the HSG Soccer Business Offices at Municipal Light Plant, and the to-be-constructed NWSL training facility for Columbus' NWSL team, which will start play in 2028. Additionally, this role will play a critical part in the successful launch and establishment of the NWSL's 18th franchise, contributing to foundational strategy, organizational buildout, and market positioning. As a key member of the executive leadership team, this individual will help shape the club's vision, culture, and long-term success both on and off the pitch.

Requirements

Bachelor's degree in business, facility management, or a relevant field
10+ years of experience in facility management and supervising individuals
Proven track record of success in managing large-scale events and multi facility operations
Demonstrated ability to lead and inspire a diverse team, effectively delegate responsibilities, and foster a collaborative and results-oriented work culture.
Exceptional organizational and time management abilities to handle multiple projects simultaneously, prioritize tasks, and meet deadlines.
Proven analytical and critical thinking skills to identify challenges, develop innovative solutions, and make sound decisions in high-pressure situations.
Excellent verbal and written communication skills, with the ability to effectively interact and collaborate with stakeholders at all levels.
In-depth understanding of facility and stadium operations, facility management best practices, and industry trends.
Willingness to work irregular hours, including events, weekends, and holidays, to accommodate the demands of event planning and operations at multiple facilities.

Responsibilities

Oversee all aspects of operations and in-venue experience at ScottsMiracle-Gro Field, OhioHealth Performance Center, Historic Crew Stadium, HSG Soccer Business Offices at Municipal Light Plant, and the to-be-constructed NWSL training facility for Columbus' NWSL team.
Ensure the successful management and execution of operations across all HSG Soccer venues, including facility maintenance, food and beverage, security, event planning and operations, match day operations, merchandise, guest services and parking.
Develop and implement comprehensive maintenance programs to ensure all facilities are in optimal condition, adhering to industry standards and regulations.
Work in conjunction with Haslam Sport Group's SVP of Operations to oversee and deliver all HSG Soccer facility projects, including the construction of the NWSL training facility and locker room at ScottsMiracle-Gro Field.
Collaborate with security teams to establish and enforce security protocols, emergency response plans, and crowd management strategies to ensure a safe and secure environment for all attendees at each facility. Develop and maintain key relationships to include local and federal law enforcement, local fire departments, and government agencies.
Coordinate and execute various small and large-scale events, including soccer matches and tournaments, concerts and festivals, training events, community events, and business functions. This includes managing logistics, coordinating with vendors and partners, and overseeing event staff, with a focus on enhancing the fan experience.
Develop strategies and initiatives to continually improve the 360-degree fan experience program at ScottsMiracle-Gro Field and other facilities, ensuring that fans have an exceptional and memorable time during matches and events.
Develop and manage the operations and capital budgets for all facilities, ensuring efficient utilization of resources and cost-effective practices.
Foster strong relationships and effective communication with internal stakeholders, including team management, soccer operations, and various departments within the HSG Soccer organization.
Cultivate relationships with external partners, vendors, and local authorities to introduce innovative solutions and technologies that enhance the fan experience at each facility.
Stay abreast of relevant regulations, licensing requirements, and safety standards, ensuring compliance with league guidelines and all applicable laws and regulations.
Provide strategic leadership and guidance to the facility operations teams, fostering a positive work environment, promoting professional development, and optimizing team performance.
Be a strategic partner with the executive team, maximizing returns for the venue's business lines, including facility leasing, ticket sales, premium seating, sponsorship, food and beverage, parking, and merchandise.