About The Position

As a strategic leader in Specialty Pharmacy, you will shape high-performing Specialty Pharmacy Management Services programs by driving operational excellence, strengthening financial outcomes, and elevating clinical quality for partners nationwide. This role blends deep specialty pharmacy expertise, collaborative leadership, and a passion for transforming patient access and experience in a rapidly evolving healthcare environment.

Requirements

  • Minimum 8+ years of progressive leadership experience in infusion operations.
  • Expertise in accreditation standards, patient access workflows, and revenue cycle management.
  • Strong understanding of 340B program requirements and optimization strategies.
  • Exceptional communication skills with proven ability to influence leaders and clients.

Nice To Haves

  • Bachelor’s degree.
  • Advanced degree (MBA, MHA, PharmD) preferred.
  • Experience supporting payer or provider-based specialty pharmacy programs and scaling operational models.

Responsibilities

  • Serve as the organization’s expert on specialty pharmacy, accreditation standards, and compliance best practices.
  • Strengthen internal and client-facing teams through education on workflows including benefits verification, prior authorization, patient counseling, and clinical support.
  • Drive financial performance by optimizing revenue cycle processes, reducing leakage, and improving reimbursement outcomes.
  • Provide strategic guidance on 340B capture models, payer engagement, and manufacturer collaboration.
  • Support development of innovative service offerings and go-to-market strategies in partnership with product and commercial teams.
  • Participate in client presentations and solution design efforts, ensuring offerings align with clinical, operational, and financial goals.

Benefits

  • At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
  • For more details on our employee benefits programs, click here.
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