J.P. Morgan Wealth Management - Vice President, Select Banking Services - Chicago, IL

JPMorgan Chase & Co.•Chicago, IL

20d•$99,750 - $158,000•Onsite

About The Position

As an Select Banking Leader within J.P. Morgan Wealth Management's Wealth Management Service team, you will be focused on coaching, energizing, and leading investment client service professionals to deliver a Best-in-Class service experience by embracing a hospitality culture. A successful Team Leader creates a culture of excellence, client obsession, and high performance that meets the expectations of our most Affluent investment clients. Adaptability and partnership are crucial for this role, requiring the ability to build and sustain strong, cohesive partnerships with the business and other key stakeholders, and to work effectively in a matrix organization.

Requirements

Ability to partner across the firm to influence, define the strategic vision of the team and collaborate with various product teams.
Proven track record of developing and coaching high-performing teams, and recruiting talent by building a personal network of contacts.
High degree of investment services and product acumen, with a keen interest in the financial markets.
Outstanding communication skills, attention to detail, and excellent follow-through.
Strong sense of prioritization, urgency, execution, and delivery, with a commitment to upholding a sound risk and controls environment.
Innovative and creative thought leader with exceptional problem-solving skills, familiar with call center construct.
FINRA Series 7 and 63 (or equivalent) required, with ability to register in all 50 states; Series 9/10 (or equivalent) held or commitment to obtain within 90 days of hire.

Nice To Haves

College degree or equivalent experience
Financial services and/or banking industry experience
3-5 years of client service experience
Experience with a wide array of financial products preferred

Responsibilities

Partner closely with client and advisor-facing teams and internal business groups to drive and deliver on the Affluent Service Model, ensuring integration with One Chase partners such as Banking, Lending, and Digital.
Champion a Client First culture by building a best-in-class client experience and shaping the strategic vision for the team.
Implement talent and performance strategies, including coaching, development, promotion, and call monitoring reviews to ensure quality client interactions.
Foster a culture of risk and control, acting with urgency and responsibility to safeguard customers and the business.
Promote the firm’s commitment to diversity and inclusion, and proactively identify and implement solutions with an entrepreneurial spirit.
Develop and conduct training to address team and individual gaps, translate financial market knowledge into growth strategies, and drive team performance through coaching and deepening client relationships.