Vice President, Security Monitoring and Response

Mastercard•O'fallon, MO

5d•$200,000 - $330,000•Onsite

About The Position

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. As Corporate Security, we are responsible for keeping Mastercard safe and secure from cyber and physical threats. The Enterprise Resilience Team is looking for a Vice President, to primarily be responsible for developing and executing the enterprise resilience strategy to ensure the organization can effectively prevent, respond to, and recover from significant disruptions. This role encompasses Crisis Management, Operational Resilience, Business Resilience, Technology Resilience, Governance, Compliance, and Assurance. The VP will also lead the global exercising and testing program, including coordination with clients and suppliers to ensure end-to-end resilience.

Requirements

Expert level knowledge of Enterprise Resilience and the developing global regulatory landscape.
Expert level knowledge of ITSM and ITAM standards.
Expert level knowledge of Service Resilience End to End (E2E) exercising and testing.
Expert level of knowledge of Cyber Resilience.
Minimum of 10 years of experience in enterprise resilience, risk management, or a related field, with at least 5 years in a leadership role.
Proven experience in leading global teams and managing complex resilience programs in a large, multinational organization.
International certification / accreditation experience (ex. ISO22301).
Extensive knowledge and experience leading and responding to audits and regulatory inspections.
Certified Resilience professional (BCI / DRI).
Extensive experience as a practitioner within Resilience (Business Continuity, Disaster Recovery, Crisis Management)
An excellent motivator and leader who possesses exemplary oral and written communication skills.
Detail driven with high accuracy in delivery.
Strong strategic thinking and leadership skills with the ability to drive vision and mission.
Excellent knowledge of global resilience regulations and best practices.
Exceptional communication, collaboration, and stakeholder management skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Abide by Mastercard’s security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Nice To Haves

OG-OR-005 (OV-MGT-002) Provides leadership, management, direction, or development and advocacy so the organisation can conduct resilience work.

Responsibilities

Set and execute against the strategy and direction for Enterprise Resilience which consists of Crisis Management, Service Resilience (Operational) Business Resilience (Continuity), Technical Resilience (Recovery) and Resilience Planning (Governance and Assurance).
Set the vision, mission, strategy, and roadmap for the global Enterprise Resilience function.
Lead and manage a global team, including Directors and other senior leaders, to drive the resilience agenda across all business units.
Facilitate the Enterprise Resilience Steering Committee, ensuring alignment with the company's strategic goals and risk appetite.
Represent, drive, improve and maintain the Enterprise Resilience program to enable Mastercard to support our Clients, Customers and Critical National Infrastructure where appropriate.
Be the Subject Matter Expert across the organisation and provide industry thought leadership with participation in external industry bodies and other forums.
Oversee Crisis Management, Operational Resilience, Business Resilience, Technology Resilience, Governance, Compliance, and Assurance functions.
Ensure the development and implementation of robust policies, procedures, and frameworks to manage and mitigate risks.
Ensure the exercising and testing program, conducting regular drills and simulations with internal teams, clients, and suppliers.
Manage and control functional budgetary requirements, including staffing plan and program.
Support Emergency events across the organisation, facilitate the response and recovery procedures (including after action activities).
Ensure global resilience regulations are identified and understood and ensure compliance across all operations.
Ensure the development and maintenance of a comprehensive governance framework to oversee resilience activities.
Oversee reporting and escalations (where applicable) to the Board of Directors (Risk Committees) and relevant regulatory bodies.
Enable the Identification, assessment, and mitigation of resilience related risks and issues that could impact the organization's operations and services.
Oversee the Implementation and maintenance of effective crisis management and response plans, including scenario playbooks.
Develop supply chain resilience, cyber resilience, and cloud resilience programs and ensure they are an integral part of the resilience strategy.
Foster strong relationships with key stakeholders, including clients, suppliers, and regulatory bodies.
Communicate the resilience strategy and initiatives effectively across the organization. Evangelize the wider benefits and rewards of mature Enterprise Resilience.
Ensure client-facing teams are prepared to address client concerns regarding resilience capabilities.
Promote a culture of continuous improvement and resilience awareness throughout the organization.
Drive a culture of iterative maturity through the continuous (life)cycle process.
Oversee training and development programs to enhance the resilience capabilities of employees.
Learn from past incidents and exercises to continually improve resilience practices.

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement