Vice President, Sales Operations (Remote)

Centene Corporation • Remote-MO, MO

3d • $171,900 - $326,900 • Remote

About The Position

The Vice President, Sales Operations leads sales operations functions, including sales and experience reporting and data management; sales systems oversight and management; broker support; broker and agent commissions and incentive programs; and alignment with finance on sales projections and forecasting. The role serves as the primary senior leader liaison with sales leadership, cross-functional partners, and key brokers.

The position oversees the sales operations department, including needs assessment, process design and implementation, staff deployment and management, and performance monitoring and reporting. It provides oversight for the sales and experience reporting and data management team and guidance on broker and agent incentive and commission programs. The role guides sales leadership on sales goals and forecasting, oversees sales systems and their ongoing management and enhancement, leads complex technical cross-functional projects with department-wide impact, and supports sales leadership with budget management. Other duties may be assigned, and the role must comply with applicable policies and standards.

Requirements

• Bachelor's degree in Business, Finance/Accounting, Marketing, or a related field.
• At least 10 years of experience in Sales, Operations, Finance, and/or Sales Management in Healthcare, Medicare, Exchange, PBM/Specialty Pharmacy, employer, benefits brokerage/consulting firm, or commercial health plans.
• Equivalent experience may be acquired through accomplishments demonstrating applicable knowledge, duties, scope, and skill reflective of the position's level.

Nice To Haves

• Master's degree preferred.

Responsibilities

• Lead sales operations, including sales and experience reporting and data management, sales systems, broker support, commissions and incentive programs, and coordination with finance on sales projections and forecasting.
• Serve as the primary senior leader liaison with sales leadership, cross-functional partners, and key brokers.
• Oversee the sales operations department, including needs assessment, process design and implementation, staff deployment and management, and performance monitoring and reporting.
• Develop and provide oversight for the sales and experience reporting and data management team.
• Provide oversight and guidance on broker and agent incentive and commission programs.
• Guide sales leadership on sales goals and forecasting.
• Oversee sales systems and their ongoing management and enhancement for the sales and experience organization.
• Lead the design and implementation of complex, technical cross-functional projects with department-wide impact.
• Support sales leadership on budget management functions.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive pay
• Health insurance
• 401(k) and stock purchase plans
• Tuition reimbursement
• Paid time off and holidays
• Flexible approach to work, with remote, hybrid, field, or office schedules
• Additional forms of incentives may be included in total compensation, subject to applicable factors and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Executive