Vice President, Revenue Operations (Remote)

Experian

2d • Remote

About The Position

The Vice President of Revenue Operations owns the end-to-end commercial operations and systems infrastructure that underpins revenue execution for Experian's Employer Services business unit. This role is a commercial systems and operational transformation leader, sitting at the intersection of Sales, Operations, Finance, and Technology. The position will manage a team responsible for deal desk, commercial revenue operations, Salesforce/CRM, billing care, and order management.

Requirements

• 15+ years in Revenue Operations, Commercial Operations, or Sales Technology leadership.
• Proven track record of leading transformation in complex, global organizations.
• Deep, hands-on expertise in: Salesforce (Sales Cloud and Service Cloud).
• CPQ and CLM systems.
• Billing operations, contracts, and revenue workflows.
• Strong financial acumen with close partnership to Finance and Revenue Accounting.
• Demonstrated ability to define strategy and drive execution.
• Experience leading global, cross-functional teams in matrixed environments.

Responsibilities

• Own the end-to-end Salesforce platform (Sales Cloud and Service Cloud) as the business’s core commercial system.
• Lead the Salesforce organization, ensuring strong platform governance, delivery, and adoption.
• Own the strategy, prioritization, and roadmap for Salesforce and the broader revenue technology ecosystem (CPQ, CLM, billing integrations).
• Establish Salesforce as the single source of truth for customer, pipeline, service, and revenue data.
• Drive data integrity, standardization, and operational discipline across all revenue workflows.
• Stabilize, simplify, and integrate core commercial systems in partnership with Technology and Transformation teams.
• Own and standardize end-to-end quote-to-revenue processes globally.
• Govern Deal Desk, pricing, discounting, and approval frameworks.
• Establish clear SLAs, process ownership, and execution accountability across regions.
• Drive improvements in cycle time, process efficiency, and execution consistency.
• Own forecasting methodology, pipeline standards, and inspection cadence.
• Establish a single, trusted forecasting model used by both Sales and Finance.
• Drive pipeline health, deal progression, and risk visibility across all segments.
• Own operational alignment across pipeline, billing, and revenue realization.
• Ensure rigor across pricing, discounting, billing accuracy, and collections handoffs.
• Work closely with Finance and Global Financial Services (GFS) to minimize revenue leakage and ensure compliance.
• Bring structure and visibility to revenue workflows spanning contract → invoice → cash.
• Lead global standardization across systems and commercial processes.
• Drive change management, adoption, and operating discipline across a matrixed organization.
• Prioritize and execute against high-impact improvements quickly, even in imperfect conditions.
• Lead modernization & automation around forecasting, pipeline management, and the GTM technology stack.

Benefits

• Comprehensive executive level total rewards package
• Flexible time off including unlimited vacation, volunteer time off, and 12 paid holidays
• Core benefits including medical, dental, vision, and matching 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed