Vice President Retail Fulfillment Center Operations

Ashley Furniture IndustriesMesquite, TX
Onsite

About The Position

Ashley Furniture is seeking a dynamic and results-driven Vice President of Retail Distribution Center Operations to lead and optimize a large-scale, multi-site retail distribution network. This executive will be responsible for end-to-end operational leadership, ensuring best-in-class service, efficiency, and scalability across all retail distribution centers. This role will drive strategic transformation, operational excellence, and continuous improvement, while building a high-performance culture that supports Ashley’s growth and customer experience goals.

Requirements

  • Bachelor’s Degree in Supply Chain, Operations, Business, or related field (Master’s preferred)
  • 15+ years of progressive operations leadership experience, including senior leadership in distribution, logistics, or supply chain environments
  • Proven experience leading large-scale, multi-site operations with significant workforce size and complexity
  • Demonstrated success with P&L ownership, cost optimization, and operational transformation initiatives
  • Strong expertise in warehouse operations, inventory management systems, and automation technologies
  • Proven ability to lead through change, growth, and large-scale process improvements
  • Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.

Nice To Haves

  • Master’s degree

Responsibilities

  • Lead all aspects of retail distribution center operations across multiple locations, including receiving, warehousing, order fulfillment, and last-mile readiness
  • Own operational performance across key metrics including throughput, service levels, inventory accuracy, and cost efficiency
  • Develop and execute a long-term distribution strategy aligned to company growth and retail expansion
  • Oversee a large, geographically dispersed network of distribution centers and leadership teams
  • Maintain full accountability for operational budgets, cost management, and productivity improvements
  • Ensure alignment across regions with standardized processes and performance expectations
  • Champion Lean methodologies, automation, and process standardization to improve service, reduce cost, and increase throughput
  • Drive large-scale initiatives in warehouse automation, systems integration, and digital transformation
  • Establish and monitor KPIs to ensure performance is data-driven and continuously improving
  • Collaborate with supply chain, transportation, retail operations, manufacturing, and IT to ensure seamless product flow from production to customer delivery
  • Partner with Finance to align on cost targets, capital investment, and ROI for operational initiatives
  • Serve as a key executive partner to retail leadership in delivering a best-in-class customer experience
  • Build, lead, and develop a high-performing leadership team, including Directors, Regional Leaders, and Site General Managers
  • Foster a culture of accountability, safety, engagement, and continuous development
  • Drive organizational capability through succession planning, leadership development, and talent strategy

Benefits

  • Health, Dental, Vision, Employee Assistance Program
  • Paid Time Off; increases with years of service
  • Generous Employee Discount on home furnishings
  • Professional Development Opportunities
  • Tuition Assistance
  • Ashley Wellness Centers (location specific)
  • 401(k) and Profit Sharing
  • Life Insurance
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