Vice President, Program Operations
About The Position
At Aspire, we believe every person deserves the opportunity to live a full, meaningful life. For more than 60 years, Aspire has partnered with adults with intellectual and developmental disabilities to build lives filled with purpose, connection, and possibility. We are seeking an experienced, strategic, and mission-driven Vice President, Program Operations to lead enterprise-wide program operations and help shape the future of person-centered services across our organization. This is more than an operations role — it is an opportunity to influence lives, empower teams, strengthen communities, and ensure excellence across a growing, multi-site organization committed to innovation and helping ensure everyone feels included. The Vice President, Program Operations serves as the enterprise leader responsible for the quality, performance, compliance, and operational excellence of Aspire’s core service lines, including: Residential Services, Academies, Clinical Services, and Nursing Operations. Reporting directly to the Chief Program Officer, the VP will drive operational rigor, strengthen accountability systems, mitigate organizational risk, and ensure exceptional person-centered experiences across a decentralized, multi-site service delivery model. This leader will inspire and develop high-performing teams while building scalable systems that support sustainable growth, quality outcomes, regulatory excellence, and financial stewardship.
Requirements
- Bachelor’s degree or equivalent experience required, Master’s preferred
- 10+ years of progressive leadership experience in complex, multi-site operations
- Experience leading large-scale service delivery organizations with operational and financial accountability
- Background in regulated environments such as healthcare, behavioral health, I/DD services, or related industries
- Proven success improving operational performance, quality outcomes, and organizational sustainability
- Strong financial acumen and data-driven decision-making experience
- Valid Illinois driver’s license with a good driving record
- Experience scaling operations, leading organizational growth, mergers/acquisitions, or performance improvement initiatives
Nice To Haves
- Master’s preferred
Responsibilities
- Lead Enterprise Program Operations
- Quality, Compliance & Risk Management
- Financial & Performance Leadership
- Workforce & Culture Development
- Strategic & Cross-Functional Partnership
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What This Job Offers
Job Type
Full-time
Career Level
Executive
