Vice President, Production Services Infrastructure Support

BNY MellonPittsburgh, PA
$69,000 - $149,000Onsite

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President, Production Services Infrastructure Support to join our Tech - Production Services team. This role is in Pittsburgh, PA.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Expertise in infrastructure operations and production services management.
  • Strong analytical and problem-solving capabilities.
  • Excellent communication and leadership skills.

Nice To Haves

  • Professional certifications in relevant technologies or infrastructure management are preferred.

Responsibilities

  • Lead infrastructure operations by implementing industry best practices and leveraging advanced technologies to ensure seamless service delivery.
  • Collaborate with cross-functional teams to design and optimize infrastructure solutions, demonstrating expertise in production services.
  • Oversee incident management and resolution processes, ensuring minimal downtime and maintaining service integrity.
  • Analyze performance metrics and trends, providing strategic insights and recommendations to enhance infrastructure efficiency.
  • Mentor and guide team members, fostering a collaborative and innovative work environment.
  • Ensure compliance with organizational policies and regulatory requirements, while maintaining comprehensive documentation and audit trails.

Benefits

  • Highly competitive compensation, benefits, and wellbeing programs
  • Access to flexible global resources and tools
  • Generous paid leaves, including paid volunteer time
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