Vice President, Production Services Application Support-MQ
About The Position
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary We're seeking a future team member for the role of Vice President, Production Services Application Support to join our GSS Enablement Messaging team. This role is in Lake Mary, FL, Pittsburgh, PA, NYC/NJ (4 days in office) In this role, you'll make an impact in the following ways: Must have Expert knowledge of IBM MQ on Distributed Platform IBM MQ Cluster setup DQM Strong working understanding of different operating systems like Linux, Windows and Mainframe. Ability to interact with all levels of an organization, including management Experience with Linux shell scripting / PERL scripting preferred Strong verbal, written, and interpersonal communication skills Solid problem-solving skills Strong analytical skills including the ability to research and resolve confirmation discrepancies
Requirements
- Must have Expert knowledge of IBM MQ on Distributed Platform
- IBM MQ Cluster setup
- DQM
- Strong working understanding of different operating systems like Linux, Windows and Mainframe.
- Ability to interact with all levels of an organization, including management
- Strong verbal, written, and interpersonal communication skills
- Solid problem-solving skills
- Strong analytical skills including the ability to research and resolve confirmation discrepancies
- Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
- IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe.
- Must support highly critical applications. Excellent Microsoft Office skills
Nice To Haves
- Experience with Linux shell scripting / PERL scripting preferred
- Preferred: StoreFront, App Connect (Formerly IBM Integration Bus - IIB), SharePoint, JIRA, ServiceNow
Responsibilities
- Lead technical triage activities for Low to medium severity incidents
- Complete critical requests on demand to support and weekend coverage of our clients and application.
- Troubleshoot complex production issues, leverage partner teams and learn from Subject Matter Experts.
- Drive efforts to find root cause as part of problem management process.
- Facilitate continuous improvement to increase stability, client delight and operational excellence.
- Able to be successful in a matrixed structure with a globally dispersed virtual team.
- Involve in Disaster Recovery Activity.
Benefits
- BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
Number of Employees
5,001-10,000 employees
