Vice President, Production Services Application Support
About The Position
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, Production Services Application Support to join our GSS Enablement Platform Support Group team. This role is in NYC/NY, Lake Mary, FL and Pittsburgh, PA. In this role, you'll make an impact in the following ways: Maintains and supports moderately complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert in one or more applications. Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems to address underlying technical issues. Collaborates with business and application development stakeholders. Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production. Monitors changes to applications and their operating environment. Analyze any complex issues. Recommends technical solutions on application problems. Leads major incident management calls for resolution of high priority incidents Reviews and development updates of contingency documentation and processes. Performs periodic tests of disaster recovery processes. Reviews and analyzes product migrations through all systems environments. May review and execute Change Management scripts.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- EXPERIENCE: - Typically 6-10 years of experience.
Responsibilities
- Maintains and supports moderately complex applications and their operating environments.
- Performs complex troubleshooting as a subject matter expert in one or more applications.
- Works to ensure appropriate monitoring and alerting setup.
- Leads root cause analysis and problem management for complex problems to address underlying technical issues.
- Collaborates with business and application development stakeholders.
- Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
- Monitors changes to applications and their operating environment.
- Analyze any complex issues.
- Recommends technical solutions on application problems.
- Leads major incident management calls for resolution of high priority incidents
- Reviews and development updates of contingency documentation and processes.
- Performs periodic tests of disaster recovery processes.
- Reviews and analyzes product migrations through all systems environments.
- May review and execute Change Management scripts.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
5,001-10,000 employees
