Vice President, Product Management - Quality

symplr•,

2d•$220,000 - $240,000

About The Position

The Vice President of Product Management for Quality will play a critical leadership role within the Product organization, reporting directly to the Chief Product Officer. This individual will have overall business accountability to innovating and driving financial outcomes for symplr’s Quality product solutions. This VP of Product Management will both define and ensure that the product vision is translated into market-leading solutions and the complete customer product experience that address complex healthcare challenges and meet the needs of our customers. This leader will set the standard for transforming symplr Quality to be AI-first to drive differentiated customer outcomes at scale.

Requirements

Bachelor’s degree in Computer Science/Engineering or other technical/science background
10+ years of experience in Product Management and/or Product Strategy leadership position
5+ years of experience in developing people and managing high performing teams
5+ year experience managing and growing multi-product portfolios, totaling $100M+ of ARR
Demonstrated experience in deploying AI with attributed revenue, margins, and cost management
Proven experience being a player/coach: Leading and mentoring teams, while “rolling your sleeves up” to drive outcomes where needed.
Experience bringing new software products that are cloud-based with AI, advanced analytics and workflows ideally in a regulated environment.
High Do: Say ratio … Commit, communication, and deliver
Has owned pricing, packaging, margins, forecasting, and cost optimization
Healthcare industry knowledge particularly in the areas of quality and risk
Strong business acumen with experience in Go To Market, pricing & packaging, P&Ls and profitability, and development of financial pro formas
Fluency with SaaS metrics and business models
Ability to foster positivity in a team environment through high EQ, demonstrating superior teamwork and leadership skills, approachable, cool under pressure
Excellent time management skills, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
Excellent communication skills with the ability to effectively interface and communicate, both written and verbal, with all levels inside and outside the company, including senior management

Nice To Haves

Master’s or other advanced degree
Demonstrated experience with AI tools (e.g. Claude Cowork, Code, ChatGPT) in multiple aspects of the product management to accelerate innovation, quality, and market speed
Proficient at using Aha! or similar tools for product management
Product Management experience in an AI-first software factory model
Hands-on experience with EHR/EMR platforms, revenue cycle management, population health, or care coordination tools

Responsibilities

Accountability for the product strategy and the short- and long-term business outcomes of the Quality products
Define and implement an overall, multi-year product vision, strategy, and roadmap
Be a thought leader in AI both in the product and transformation of how the Product team operates within the PDLC
Lead and coach a team of product leaders and managers across the products
Develop clearly documented business cases (qualitative and quantitative) and business rationale based on company strategy
Translate strategic objectives into actionable product plans and delivery timelines
Take responsibility to deliver amazing and complete product experiences working cross functionally with Sales, Marketing, Legal, Professional Services, Customer Success, and Support
Model and mandate the use of AI tools (including agentic workflows) across the product organization to accelerate discovery, definition, prototyping, and delivery — setting a high bar for how the team works and delivers customer value
Engage with key customers, industry leaders, and internal stakeholders to ensure the voice of the market informs product decisions
Be a leader in the implementation and use of AI tools to create faster and higher quality product outcomes
Ensure all products are compliant with healthcare regulations (e.g., HIPAA, ONC, CMS) and aligned with interoperability standards (e.g., HL7, FHIR)
Define and achieve key product performance indicators (KPIs) to assess adoption, engagement, and financial outcomes including ARR, EBITDA, GRR, and NRR partnering with commercial teams