Vice President Product Delivery Owner - Consumer Community Banking Finance Cube Team

JPMorgan Chase & Co.•Columbus, OH

32d

About The Position

This role is for a Vice President Product Delivery Owner within the Consumer Community Banking, Finance Cube Team. The primary focus is to enhance and optimize product delivery processes, manage dependencies, and liaise with stakeholders to drive transformation of the Consumer Community Banking and Finance operating model. This involves modernizing the ecosystem from Essbase-centric to Databricks-centric, partnering with Technology and business stakeholders to analyze, automate, and uplift critical financial processes. The role also encompasses owning communications and change activities to ensure transparent releases, readiness, and a positive end-user experience. The position supports the Consumer Community Banking, Finance Cube environment, aiming to reduce friction and manual effort in recurring operational cycles. It involves transitioning key workflows and data journeys as Finance capabilities evolve, including migration from Essbase to Databricks. The role combines product delivery leadership with strong project/program management to coordinate milestones, dependencies, testing, and readiness. Success is measured by delivery performance, user experience improvements, and operational efficiency gains.

Requirements

5+ years of experience or equivalent expertise in product delivery or a relevant domain area
Demonstrated ability to execute operational management and change readiness activities.
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform-wide release management, in addition to deployment processes and strategies
Strong understanding of data concepts, database queries, and data platforms
Knowledge of cube concepts (e.g., Essbase) and familiarity with ETL and Business Intelligence tools
Experience driving process transformation across recurring operational cycles (daily/weekly/monthly/quarterly)
Strong stakeholder management and communication skills, including presenting status, risks, and decisions to diverse audiences
Proven ability to partner effectively with Technology teams to deliver, test, and operationalize solutions
Strong organizational skills with the ability to manage multiple dependencies, priorities, and timelines concurrently
Demonstrated risk and controls mindset, with experience operating in a regulated and/or highly controlled environment

Nice To Haves

Proficient knowledge of the product development life cycle, design, and data analytics
Familiarity with emerging technologies such as LLMs and agentic workflows
Hands-on experience supporting Databricks-based solutions (e.g., data pipelines, transformations, or platform enablement)
Experience working with financial reporting, close, or results-production processes in a large enterprise environment
Familiarity with Essbase and/or financial cube environments and related operating model considerations
Agile delivery experience (e.g., Scrum/Kanban) and comfort working with backlogs, milestones, and iterative releases
Experience developing and sustaining operational communications (release notes, stakeholder updates, and incident/outage messaging)

Responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements.
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
Partners with teammates to optimize processes and reduce friction points across daily, weekly, monthly, and quarterly operational tasks.
Owns and executes the communication strategy for release notes, status updates, outages, and other stakeholder messages (e.g., email, Teams, and meeting cadence).
Drives transformation of operating models and user journeys as the environment shifts from an Essbase-centric to a Databricks-centric ecosystem.
Partners with Technology to build, test, and deploy solutions that reduce manual tasks, automate validations, and maximize user self-service.
Contributes to the migration and transformation roadmap for Essbase data into Databricks, supporting modernized data flows in partnership with other teams where appropriate.
Defines delivery scope and requirements with stakeholders, translating process needs into clear milestones, acceptance criteria, and implementation plans.
Coordinates end-to-end testing and readiness (including UAT and production validation), ensuring documentation, controls, and operational procedures are in place.
Establishes and monitors delivery and adoption metrics, using insights to drive continuous improvement and prioritize future enhancements.