Vice President- Product Delivery Lead

JPMorganChase•Wilmington, NC

About The Position

A high-impact leadership role blending hands-on UAT ownership, team management, and innovation in automation and tooling to accelerate delivery and raise quality in a fast-paced product environment. As a Product Delivery Lead in Card Pricing, you will own end-to-end testing strategy and execution for strategic initiatives, including platform modernization and new pricing capabilities. You will lead a team of testers, drive quality governance, and establish a scalable test automation vision to improve speed, coverage, and reliability of releases.

Requirements

Bachelor’s degree or equivalent practical experience
7+ years of experience in testing/UAT, including test strategy, planning, and execution
Prior experience in people management or team leadership
Strong experience with JIRA workflows and defect management
End-to-end testing lifecycle
Test management tools
SQL for data validation and analysis
Experience with Agile software development methodology
Strong written and verbal communication skills, including ability to prepare executive-level updates
Strong organizational and project management skills; ability to manage competing priorities under tight deadlines
Proven ability to collaborate effectively across cross-functional teams
High initiative, ownership mindset, and ability to operate in a fast-paced, ambiguous environment

Nice To Haves

Experience in Card Pricing, financial services, or regulated environments
Hands-on experience with test automation frameworks and CI/CD integration
Familiarity with AI/GenAI-enabled testing tools
Exposure to real-time systems and API-based architectures

Responsibilities

Own and lead end-to-end UAT strategy and delivery across Card Pricing initiatives, ensuring alignment with business objectives and release timelines, while creasing coverage and reducing cycle time
Define and govern the UAT approach, test plans, execution strategy, including dependencies, risks, assumptions, and entry/exit criteria
Oversee execution of complex pricing scenarios; ensure accurate results, evidence, and defect documentation
Lead defect triage, prioritization, and resolution, partnering across Product, Technology, and Operations teams
Reconcile results across test cycles, environments, and partner groups, driving resolution of discrepancies
Manage and develop a team of UAT analysts, drive accountability and performance
Act as primary escalation point and provide clear executive-level status reporting
Identify and implement automation opportunities, including CI/CD integration and reusable frameworks
Ensure adherence to governance, controls, and regulatory requirements (e.g., APR) and partner with stakeholders across Product, Technology, Risk, and Ops to remove blockers and ensure delivery
Drive continuous improvement in processes, tools, and testing efficiency while Leveraging AI/GenAI tools to improve test design, execution, and reporting