Vice President, Physician RCM

Assembly Health

1d•$150,000 - $180,000•Onsite

About The Position

Strategic and results-driven Vice President, Physician RCM with a proven track record of driving strong P&L performance, improving customer satisfaction and retention, and fostering key partner program relationships. Adept at building and leading high-performing teams by attracting, retaining, and developing top talent. Combines operational excellence with a customer-centric approach to deliver sustainable growth and competitive advantage. This is a full-time, exempt position reporting to our GM Phy RCM

Requirements

Bachelor’s degree in Business, Healthcare Administration, Finance, or a related field (Master’s preferred)
8–10+ years of progressive experience in RCM or healthcare operations, with at least 3 years in a senior leadership or GM role
Strong understanding of U.S. healthcare reimbursement systems, payer policies, and revenue cycle KPIs
Proven track record of managing P&L and achieving financial and operational targets
Excellent communication, stakeholder management, and organizational skills.
Adaptable to change and willingness to learn different processes—we are Assemblers, after all!
Ability to function well in a fast-paced and at times stressful environment.

Nice To Haves

Experience with RCM platforms and RCM automation tools is a plus

Responsibilities

Own and deliver on the agreed-upon P&L targets. Oversee budgeting, financial planning and cost control processes to ensure the BU’s financial health and profitability.
Develop and execute strategic plans to achieve the desired business goals, aligning to company and Physician RCM division initiatives.
Provide regular financial and operational updates and performance reports to the senior leadership team via Monthly Operating Reviews and other means.
Oversee day-to-day RCM operations to ensure the BU is running smoothly and delivering the desired financial, customer and employee engagement results
Maintain internal performance reporting and dashboards and analyze metrics, trends and the competitive landscape to identify opportunities for growth and margin expansion.
Develop and implement operational processes to increase productivity, reduce costs and improve overall BU performance.
Continuously identify areas for process improvements and opportunities to scale the business unit and implement changes to enhance overall performance.
Partner with the Head of Physician RCM to manage BPO partnerships and assure the partner’s operations consistently achieve the agreed-upon performance targets.
Partner with Head of Physician RCM to consolidate and restructure the business units into specialty verticals and transition services to Assembly Health’s preferred offshore partners.
Attract, retain and develop high-performing account management team.
Foster a culture of high performance and continuous improvement within the named business unit.
Identify and develop top talent and next-level leaders
Partner with Human Resources to identify and execute employee engagement programs
Ensure that customer service and satisfaction are at the forefront of all business activities.
Identify and execute programs to mitigate customer churn risk
Support the team with addressing and resolving customer issues and service gaps
Build and maintain strong relationships with key clients to support business growth
Collaborate with sales and marketing to develop and implement strategies that enhance brand awareness and attract new customers
Coordinate with sales team to drive growth and provide expertise where necessary
Provide other support to sales opportunities, e.g., subject matter expertise, price modeling, margin analyses, contract review and edits, etc.