Vice President, Payment Processing Product

JPMorgan Chase & Co.•New York, NY

About The Position

The Card and Connected Commerce organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms. We’re transforming the payments experiences for millions of our customers and nurturing the growth of digital payments. As an VP of Product, Payment Processing and a leader in the Card and Connected Commerce organization, you will conceptualize and build the next generation of payment processing capability, drive innovative thinking and build seamless customer experiences that become the foundation of Chase digital payments and commerce experiences. We’re looking for someone who is customer obsessed, has a strong passion to lead “start-up” efforts in large companies, and a strong inclination for innovative thinking. We are looking for product leads that can foster a culture of innovation, learning and collaboration. As a leader on the team, you will be responsible for creating a vision and a roadmap, driving product development lifecycle, monitoring the platform performance and scaling the payments platforms to millions of customer.

Requirements

5+ years of experience in financial services and product management
Strong knowledge of card and/or non-card payment processing
Experience in online payments, money movement and partnerships
Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions, especially engineering, architecture, design and other product peers
Passion for understanding customer needs and demonstrated ability to build scalable platforms
Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
Outstanding verbal and written communication
Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies

Responsibilities

Define and manage the roadmap for processing for cards and non-card payment methods
Lead a team of talented and high-performing product owners
Conceptualize and create a payment processing platforms that supports multiple payment methods, and drive scale
Define features and communicate requirements to engineering in clearly written documentation
Partner closely with Technology, Design, and Analytics teams to lead product development efforts
Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization
Manage prioritization, requirement intakes, quarterly and yearly planning with cross-domain stakeholders and peers
Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance
Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)