About The Position

We are seeking a dynamic and strategic Partnership Manager to join our Global Transaction Banking team at the Vice President level. This role is responsible for identifying, evaluating, and cultivating new partnership opportunities across our "Product Factory", spanning multiple lines of business. The successful candidate will assess the suitability of potential partners, negotiate agreements, build strong initial relationships, and drive partnership initiatives from concept to execution. You will manage a portfolio of partnerships that deliver innovative capabilities, strengthen our competitive position, and accelerate business growth—with a specific emphasis on partnerships that enable open banking and API-led connectivity (e.g., account data access, payments initiation, and embedded banking use cases).

Requirements

  • 6–9 years of experience in partnership management, business development, or strategic alliances within financial services or technology sectors.
  • Proven success in sourcing, negotiating, and onboarding partners in complex, regulated environments.
  • Strong commercial acumen and experience building business cases and ROI models.
  • Excellent negotiation, communication, and interpersonal skills.
  • Experience managing multi-stakeholder, cross-functional projects across geographies or business units.

Nice To Haves

  • Deep knowledge of transaction banking products, services, and market trends, including open banking/open finance ecosystems and fintech capabilities that support omni-channel banking experiences (e.g., account information services, payment initiation, consented data sharing, embedded banking).
  • Demonstrated experience partnering with, integrating, or commercializing API-led open banking solutions (e.g., aggregators, connectivity platforms, identity/consent providers) across multiple markets.
  • Familiarity with open banking technical and security concepts such as OAuth 2.0 / OpenID Connect, Financial-grade API (FAPI) profiles, mutual TLS, token lifecycle management, and API versioning/standards alignment (jurisdiction-dependent).
  • Familiarity with partnership governance models and performance measurement frameworks.

Responsibilities

  • Partnership Identification & Evaluation: Proactively source and evaluate new partnership opportunities aligned with strategic objectives. Conduct market scans and competitive analysis to identify emerging players and relevant technologies. Assess prospective partners for strategic fit, financial stability, technical capability, and cultural alignment. Prioritize partners with proven open banking experience (e.g., data aggregation, consented data sharing, payment initiation, API connectivity platforms) and the ability to operate in regulated environments.
  • Negotiation & Agreement Structuring: Lead deal negotiations, balancing commercial, operational, and compliance considerations. Partner with Legal, Risk, and Compliance to ensure agreements meet regulatory and contractual requirements. Define partnership KPIs, deliverables, and governance structures as part of contractual arrangements. Structure agreements that address open banking requirements, including customer consent management, data sharing/usage rights, API security expectations, auditability, and performance SLAs (e.g., uptime, latency, error rates).
  • Relationship Building & Onboarding: Serve as the primary relationship owner during the initial engagement phase of new partnerships. Coordinate onboarding processes, ensuring partners integrate effectively into the bank’s product and operational ecosystem. Facilitate cross-functional introductions between partners and internal stakeholders to ensure alignment.
  • Third-Party Vendor Management: Oversee the vendor management lifecycle from initial identification through due diligence, onboarding, performance monitoring, and renewal/exit strategies. Collaborate with Procurement, Risk, Compliance, Technology, and other key stakeholders to ensure a seamless vendor experience while protecting the bank’s interests. Monitor vendor performance against SLAs, KPIs, and risk indicators, recommending corrective actions as needed.
  • Stakeholder Engagement & Influence: Act as a trusted advisor to product, technology, and business leaders on partnership strategy and opportunities. Provide executive-level updates on partnership pipeline, performance, and risks. Influence decision-making through data-driven recommendations and compelling business cases.

Benefits

  • health and well-being benefits
  • savings and retirement programs
  • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • banking benefits and discounts
  • career development
  • reward and recognition
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