Affordable Vice President, Operations

Avenue5 Residential, LLC•Austin, TX

About The Position

Avenue5 is seeking a Vice President, Property Management to join their team. This role offers a career-defining opportunity within an affordable housing portfolio of newly developed, Class A properties. The company is a nine-time Great Place to Work® certified organization that values talent and delivers opportunity. The Vice President, Property Management will create strategic direction for existing complex portfolio clients and partners to maximize client satisfaction. This role is responsible for growing assigned properties within the portfolio by leveraging Avenue5's tools and technology to achieve maximum performance results. The Vice President, Operations will execute long- and short-term plans and directives by implementing judgment, vision, management, and leadership.

Requirements

High school diploma is required.
Ten or more years of experience in multi-family property management is required
Ten or more years of direct management experience is required
Ten or more years of experience in managing, expanding and developing relationships with clients at a senior level is required
Two or more years of experience in a Vice President role
Third party, multifamily experience required
Five or more years of experience in Yardi Voyager or other equivalent system is required
Strong understanding of property management industry trends, issues, and emerging technology
Track record of accomplishments and high-impact results
Ability to work independently and prioritize effectively in a fast-paced environment
Intermediate to advanced level knowledge with MS Office Suite including Outlook, Word, PowerPoint and Excel (including Excel functions)
Ability to meet deadlines
Ability to read and understand financial statements
Ability to create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
Excellent written and verbal communication skills
Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned

Nice To Haves

Bachelor’s degree is preferred.
CPM certification is preferred
Participation in industry groups is preferred

Responsibilities

Understand the client and company’s business objectives to ensure maximization and satisfaction of client accounts
Responsible for full associate life cycle including recruiting, mentoring and performance management
Serve as the strategic business partner responsible for revenue growth for complex clients and partners
Responsible for achieving growth and operational KPI’s for portfolio clients
Responsible for the properties annual budget, P&L statements, general ledger and creating necessary reports for the property owners and Avenue5 leadership
Lead all aspects of the client relationship including communications, planning, education, and problem resolution
Provide subject matter expertise to clients to ensure product utilization is optimal
Understand the market landscape including pricing trends, competitor strengths and weaknesses, and client requirements
Maintain an expert level knowledge and understanding of all Avenue5 products and services
Assess revenue and profit potential for all properties and portfolio clients
Lead special projects to support client development
Collaborate on all RFP and RFI responses as related to assigned portfolio in conjunction with sales and client services
Perform other duties as assigned