Vice President, Operational Risk
About The Position
The Vice President, Operational Risk is a senior First Line of Defense (1LoD) role responsible for strengthening operational risk management and the control environment across the business. The role partners with business leaders and process owners to identify and assess risks, establish effective controls, monitor emerging risks, and drive timely remediation of control gaps and issues. The position works with business leaders to manage operational risks, leads and supports risk assessments, evaluates control effectiveness, and develops risk indicators and management reporting. It also analyzes incidents and control failures, supports business changes with risk oversight, presents reporting to senior management and governance forums, and promotes a strong risk culture with clear first-line ownership and accountability.
Requirements
- Strong experience in operational risk, business risk and controls, operations, audit, compliance, or internal controls, preferably within financial services.
- Experience with RCSAs, control design, KRIs, issue management, remediation, and root cause analysis.
- Strong analytical skills with the ability to identify risks and translate them into practical business controls.
- Proven ability to influence and constructively challenge senior stakeholders.
- Strong written, verbal, and executive-level communication skills.
- Bachelor’s degree or equivalent relevant professional experience.
Nice To Haves
- Experience in operational risk, business risk and controls, operations, audit, compliance, or internal controls within financial services.
Responsibilities
- Partner with business leaders to identify, assess, and manage operational risks.
- Lead and support Risk and Control Self-Assessments (RCSAs) and ongoing risk assessments.
- Evaluate control design and effectiveness and identify opportunities to strengthen the control environment.
- Develop and monitor Key Risk Indicators (KRIs), risk thresholds, and management reporting.
- Analyze operational incidents, control failures, and emerging risks, including performing root cause analysis.
- Drive remediation of risk and control issues, ensuring actions address underlying root causes.
- Provide risk oversight and challenge for new products, processes, technology implementations, and business change.
- Prepare and present risk reporting to senior management and governance forums.
- Partner with Compliance, Operational Risk, Internal Audit, and other oversight functions while reinforcing clear first-line ownership and accountability.
- Promote a strong risk culture and proactive identification and escalation of risk.
Benefits
- Retirement savings plan (401K) with company match.
- Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages.
- Paid time off including vacation, sick leave, short-term disability, and leave for family care responsibilities.
- Access to the Employee Assistance Program.
- Incentive compensation, including eligibility for annual performance-based awards, excluding certain sales roles subject to sales incentive plans.
- Eligibility for certain tax-advantaged savings plans.
- Inclusive development opportunities.
- Flexible work-life support.
- Paid volunteer days.
- Employee networks.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
