Vice President of Technology

Joyce/Dayton•Cincinnati, OH

19h

About The Position

The Vice President of Technology is accountable for all information technology infrastructure and operations — including support, hardware, software, telecommunications, and network applications — and for AI governance and enterprise technology strategy across Joyce/Dayton Corp. This position proactively develops technology solutions and infrastructure strategies to ensure IT resource capacity successfully delivers system stability, support, and service, while enabling responsible business innovation through the adoption of AI and emerging technologies. This role sets the guardrails, standards, and strategic direction for AI and data. This position is Salary, Exempt, reporting to the CEO & President.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business, or related field
10–15+ years of progressive IT leadership experience, including company-wide responsibility
Proven success leading enterprise IT strategy, digital transformation, and large-scale system implementations
Strong expertise in: ERP systems; Windows Server environments; cybersecurity and data governance; business intelligence and analytics platforms; communication systems and computer hardware
Demonstrated experience with budgeting and capital planning; vendor management and contract negotiation; cross-functional leadership; and project management methodologies
Familiarity with AI governance and responsible-use principles sufficient to set enterprise policy
Strong critical thinking and decision-making skills
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage, and phone systems, including EPICOR, QLIK, Service Desk, and Google platform

Nice To Haves

Trustworthiness – We earn trust through honesty, integrity, and reliability.
Adaptable – We are able to maintain effectiveness in a changing environment.
Approachable – We are open-minded, friendly, engaging, understanding, and empathetic; comfortable engaging in challenging conversations.
Curious – We improve the organization by seeking information and knowledge to continually grow and learn and reduce moments of uncertainty and ambiguity.

Responsibilities

Define and execute a comprehensive IT strategy and roadmap aligned with organizational goals and long-term growth plans
Partner with executive leadership to ensure technology investments support business priorities
Serve as a strategic partner to the Executive Team, providing thought leadership on systems, tools, connectivity, and service
Manage system initiatives and provide advice and support to evaluate options with regard to the business as a whole
Stay abreast of relevant industry and compliance trends — security, available technologies, incident recovery, and business continuity — and make recommendations accordingly
Serve as a thought leader for enterprise risk management as it pertains to data delivery, integrity, and security
Lead the evaluation and execution of strategic technology opportunities identified and approved by leadership
Make recommendations concerning the effective selection and use of systems and software to enhance efficiency and maximize profitability
Align technology vision with business strategy by integrating company processes with the appropriate technologies
Lead enterprise-wide digital transformation initiatives across all areas of the business
Identify and prioritize technologies that improve efficiency, automation, and performance
Establish and maintain the AI governance framework: own the AI Acceptable Use Policy and lead periodic review to keep it aligned with corporate compliance and legal standards
Set AI risk & compliance standards: define frameworks for “human-in-the-loop” vs. autonomous actions, and standards for accuracy, bias, and PII protection
Approve the enterprise AI toolset: ensure company-approved tools are configured and deployed in compliance with data privacy standards, verifying data-sharing settings and PII protections
Own AI-related incident processes: maintain channels for employees to report AI errors, inaccuracies, or security issues for investigation and resolution
Set strategic direction on where AI creates value; sponsor AI literacy across the organization
Develop annual and multi-year IT budget, forecasts, and capital plans
Develop strategic and operational improvement ideas, including adoption of best practices that serve the business
Own the enterprise data strategy and governance framework — including data quality, integrity, and the data readiness that analytics and applied-AI initiatives depend on
Set standards for analytics and BI platforms and ensure cost-effective delivery of IT services and solutions
Promote a data-driven culture across the organization
Develop and enforce enterprise cybersecurity strategies and controls
Protect company data, intellectual property, and operational systems
Ensure compliance with regulatory and data privacy requirements
Lead disaster recovery and business continuity planning
Develop, mentor, and retain a high-performing team, including the Director of Applied AI and Analytics, Network Administrator and IT Support Technician, to meet short- and long-term business needs
Set expectations and manage performance, providing regular coaching, feedback, and accountability
Leverage team strengths and align department structure, roles, and responsibilities to support continued success
Utilize external resources as needed to provide technical and functional expertise
Promote teamwork and collaboration across the Company through coordinated communication