Vice President of Sales and Marketing

Associa•Minneapolis, MN

7d•Remote

About The Position

This role involves leading strategic planning, business development, and service line growth across multi-site/multi-state operations. The position drives growth, hurricane response practices, campaigns focused on weather patterns, and quality outcomes improvement. Key responsibilities include developing new client throughput strategies, capacity planning, and regulatory compliance programs within disaster response and insurance compliance. The role also focuses on fostering superior client experiences and staff engagement to grow and develop the sales team, managing budgets, quarterly planning, and labor optimization for high-volume national accounts. Building external referral networks and maintaining competitive positioning in a dynamic insurance and disaster response environment are crucial. The position promotes the emergency response business line, including short- and long-term disaster recovery services, and maintains relationships with Community Managers and Boards of Directors. Responsibilities also include setting up and presenting Lunch and Learn programs, attending Board meetings (including evening meetings), and networking events. Collaboration with various offices and departments to gather community information, updating the LHR Intranet page, and supporting the sales team with other sales-related activities are also part of the role. The position requires conducting outbound calling to secure face-to-face meetings, articulating the benefits of Emergency Response Plans, developing and delivering tailored PowerPoint presentations, ensuring outstanding customer service through ongoing client follow-up, and seeking out new customers while strengthening partnerships with existing clients daily. Identifying and establishing relationships with key decision-makers for new business opportunities and conducting daily face-to-face and virtual prospecting activities are essential. The role emphasizes leading by example and fostering creative thinking, collaboration, and professional growth across the sales team.

Requirements

Minimum 7 years of proven sales and business development experience in disaster recovery, emergency response, restoration, catastrophe response, reconstruction, roofing, or insurance restoration services.
Leadership experience managing, mentoring, and developing sales teams.
Flexibility and time management is essential in this position.
Travel throughout the entire USA is required – the frequency of travel is contingent on specific duties and weather patterns/storm seasons. Candidates should be prepared to travel approximately 20% during non-storm periods and up to 90% during hurricane and catastrophe response seasons.
An understanding of weather patterns across the USA and their impact on disaster response; we utilize HailTrace Software.
Strong organizational skills, attention to detail, and a clear understanding of HOAs, Community Associations, and Boards of Directors.

Nice To Haves

Experience using Salesforce.com or similar web-based client relationship management (CRM) software is a plus.
Knowledge of the disaster recovery industry, including preparedness, response, recovery, and reconstruction, is strongly preferred.

Responsibilities

Lead strategic planning, business development, and service line growth across multi-site/multi-state operations.
Drive growth, hurricane response practices, campaigns and initiatives focused on weather patterns, and quality outcomes improvement.
Develop new client throughput strategies, capacity planning, and regulatory compliance programs within the disaster response and insurance compliance programs.
Foster superior client experiences and staff engagement initiatives to grow and develop the sales team.
Manage budgets, quarterly planning, and labour optimisation across high-volume national accounts.
Build external referral networks and maintain competitive positioning in a dynamic insurance and disaster response environment.
Promote and champion the emergency response business line, including short- and long-term disaster recovery services.
Maintain relationships with Community Managers and Boards of Directors.
Set up and present Lunch and Learn programs for individual branches.
Attend Board meetings, including evening meetings as required.
Attend networking events such as CAI, SFCA, golf tournaments, trade shows, and industry functions.
Collaborate with various offices and departments to gather necessary information on communities.
Work with the sales team to update and maintain the LHR Intranet page, promoting the ERP program.
Assist with other sales-related activities as needed to support the sales team.
Conduct outbound calling to secure face-to-face meetings with clients.
Clearly articulate and demonstrate the benefits of Emergency Response Plans for Communities.
Develop and deliver PowerPoint presentations tailored to each client’s specific needs.
Ensure outstanding customer service through ongoing client follow-up throughout the year.
Seek out new customers and strengthen partnerships with existing clients on a daily basis.
Identify and establish relationships with key decision-makers to secure new business opportunities.
Conduct face-to-face and virtual prospecting activities on a daily basis.
Lead by example and foster creative thinking, collaboration, and professional growth across the sales team.