Vice President of Quality

Hospital for Special Care•New Britain, CT

4d•$214,000 - $279,000•Onsite

About The Position

The Vice President of Quality is a senior leader responsible for the execution and operational leadership of quality, patient safety, regulatory compliance, risk management, accreditation readiness, emergency preparedness, and clinical contract performance within the hospital. Reporting to the COO, this role partners closely with operational and clinical leaders and the Director of Quality and Risk to identify opportunities, implement strategies, drive measurable improvements, and ensure sustained compliance. The VP serves as the primary operator of the quality infrastructure, translating organizational priorities into actionable programs and outcomes.

Requirements

Master’s degree required (Healthcare Administration, Nursing, Public Health, or related field)
Relevant clinical license
7–10 years of progressive leadership in healthcare quality
Experience in LTCH, acute care, or post-acute settings
Demonstrated success in regulatory compliance and quality improvement
Job requires periods of walking, standing and prolonged sitting.
Job involves carrying of documents, books, chairs and small equipment (i.e. laptops.)
Job requires frequent keyboarding and telephone use.
Reaching and bending as related to accessing file drawers and shelves for documents.
Positions would be sustained for not greater than 60 minutes
The position requires a command of the mission and goals of Center and its affiliates and what must be done to satisfy the goals
Position requires independent problem identification, abstract reasoning and adaptability.
Quick decision-making on issues with significant organizational impact is required.
A high degree of selective attention, discernment, perception and concentration is necessary.
The ability to multi-task and to move fluidly from topic to topic, including shifting from strategic topics to very tactical actions in the course of the day is required.
Position requires a high degree of writing proficiency and attention to detail, adherence to all elements of style and ability to express self clearly.
Position requires a high level of communication skill including expression of abstract/ complex ideas, ability to convey ideas and vision, use of negotiation, active listening and the ability to dialogue with multiple parties. Involves the use of skillful influencing, flexibility, patience and creativity to approach issues in a manner that the business can digest and manage.
Position requires reading and auditory comprehension of abstraction and an ability to make inferences.
The position works in a pleasant climate-controlled environment.
The position requires flexibility that is required for this type of independent work.
This process-driven atmosphere requires the ability to function effectively during periods, which may be considerably stressful.
Frequent schedule changes and irregular working hours to accommodate fluctuations in business needs is expected.
Position requires off hours on call (Risk and AOC).

Nice To Haves

CPHQ strongly preferred
CPHRM preferred

Responsibilities

Lead implementation of the organization’s quality and patient safety strategy under COO direction.
Drive performance improvement initiatives targeting: Hospital-acquired conditions, Readmissions, Falls, infections, pressure injuries, and adverse events.
Utilize data analytics to identify trends and implement evidence-based interventions.
Lead RCA, FMEA, and event review processes with actionable follow-through.
Manage day-to-day clinical and regulatory risk management activities.
Oversee incident reporting systems, ensuring timely investigation and resolution.
Coordinate with legal, compliance, and insurance stakeholders on claims and risk exposure.
Implement proactive risk reduction strategies within workflows and policies.
Lead survey readiness activities including mock surveys and audits.
Ensure compliance with CMS, Joint Commission, and state regulatory requirements.
Manage plans of correction and sustain compliance improvements.
Oversee licensure documentation, renewals, and regulatory reporting processes.
Operationalize the Emergency Preparedness Program in alignment with CMS requirements.
Coordinate drills, exercises, and after-action reviews.
Maintain emergency operations plans and hazard vulnerability assessments.
Monitor quality and safety performance of clinical vendors and contracted services.
Track SLAs, performance metrics, and outcomes.
Collaborate with operations and finance to evaluate contract effectiveness and risk.
Serve as a key member of the leadership team supporting the COO.
Collaborate with clinical, operational, and medical staff leaders to drive improvement.
Lead and develop quality and risk management teams.
Engage physicians in peer review and quality initiatives.

Benefits

employer-subsidized medical and dental
vision insurance
a 403(b) retirement savings plan with an employer match of up to 6%
paid time off
employer-paid life insurance
short-term and long-term disability insurance
a Health Savings Account (HSA) with employer contributions
Flexible Spending Accounts (FSA)
an Employee Assistance Program (EAP)
tuition reimbursement and professional development opportunities
voluntary benefits, including pet insurance
employee wellness programs with access to our onsite fitness and aquatics center
an employee referral bonus program
meaningful employee recognition and appreciation initiatives