Vice President of Project Management

Fortera Federal Credit Union•Clarksville, TN

About The Position

The Vice President of Project Management provides strategic leadership and oversight of the Credit Union’s project management function to ensure the successful planning, execution, and delivery of enterprise initiatives. This role drives alignment between projects and organizational strategy, optimizes project governance, and fosters a culture of accountability, collaboration, and continuous improvement.

Requirements

Bachelors degree in business management, project management or a related field or an equivalent combination of formal education and experience.
Project Management Professional (PMP) or Certified Scrum Master (CSM) certification required
Knowledge of financial institution sales and service processes and operations
Depth of knowledge of information technology, internet commerce, web page design, and how systems and applications integrate with business processes and operations
Eight years’ progressive project management experience, including leadership of enterprise-wide initiates, preferably within the financial service industry.
Strong user-centric consumer approach with deep financial technology experience
Able to accurately assess the cultural environment, exhibiting emotional intelligence and appropriate sensitivity while maintaining individuality and authenticity.
Excellent oral, written and interpersonal communication skills.
Strong supervisory skills.
Able to work independently, as part of a team, and handle multiple tasks in a fast-paced environment.
Able to work in a cooperative manner with others.
Solid project management, presentation, and group facilitation skills
Well-organized and attentive-to-detail
Creative and self-motivated.
Technical and advanced analytical, financial, and budgeting skills
Displays leadership, and appropriate decision-making abilities. Able to exercise sound judgement.
Able to use a PC, related software applications, and standard office equipment.
Able to create momentum and promote change.
Able to develop professional relationships by internal and external networking
Professional dress, appearance and attitude
Able to work well under pressure while always representing the Credit Union in professional manner
Able to meet deadlines and maintain and effective and efficient workflow.
Regular and predictable attendance.

Nice To Haves

Experience in an agile environment is highly desired.
Symitar (Episys) experience preferred
Expertise and experience in defining and building out program strategies and roadmaps.
Preference for working in organizations that place priority on personal humility, diversity, inclusion, teamwork, and collaboration.

Responsibilities

Provide strategic direction and leadership for the project management office (PMO) to ensure alignment with the Credit Union’s strategic goals and priorities.
Oversee the planning, execution, and delivery of all strategic enterprise-wide projects, ensuring they are completed on time, within scope, and on budget.
Successfully leads project planning and execution for credit union mergers and integrations, ensuring seamless execution, effective change management, and minimal disruption to members and staff..
Lead, coach, mentor, and develop a high-performing project management team to build organizational project management capability.
Partner with senior leaders to define and manage the project portfolios, allocate resources, establish priorities and monitor progress toward organizational objectives.
Implement and maintain project governance standards, using best practices, methodologies, and performance metrics to drive consistency and transparency.
Identify, assess, and mitigate project risks while ensuring compliance with internal policies and regulatory requirements.
Facilitate cross-departmental collaboration to ensure project alignment, communication, and stakeholder engagement.
Continuously evaluate and enhance project management tools, processes, and reporting to support operational efficiency and informed decision-making.
Represent the PMO in executive discussions and provide clear, data-driven updates on project and portfolio performance.
Champion the change management process to foster an agile environment of communication and collaboration.
Establish and maintain project governance frameworks, performance metrics, and risk management processes.
Ensure effective communication and stakeholder engagement across all levels of the organization.
Drive continuous improvement in project delivery efficiency, tools, and reporting.
Ensure functional and technical requirements are consistent with stated business objectives.
Hires, trains, manages (coaches/counsels), and provides directives to staff, including monitoring goals, objectives, managing day-to-day operational activities, and performing annual performance reviews.
Attends and participates in all meetings and training and serves on committees as required.
Participates in community and civic events to promote awareness of the Credit Union in the community.
Provides support to management to ensure the mission, vision, and values of the Credit Union are met.
Provides day-to-day oversight responsibility for ensuring compliance with regulatory laws as they related to functions within their departments to include OFAC, Bank Secrecy Act/Anti-Money Laundering Act, and USA Patriot Act compliance.
Ensures assigned equipment and work area are clean, secure, and well-maintained.