Vice President of Operations

Thompson Child & Family Focus•Matthew, KY

5h•$102,000 - $123,000•Remote

About The Position

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.

Requirements

Master’s degree in human services, social work, business, public administration, or other related field.
Minimum 10 years of progressively responsible related experience in program management, preferably in the nonprofit and/or human service sector.
Minimum 7 years of leadership experience.
Experience as a leader of leaders required.
Passion for growing and developing staff.
Enjoy knowing you’re making an IMPACT on the lives of others.
EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you.

Responsibilities

Lead and develop a multi-state team of State Directors and Operations Directors to ensure consistent performance across all business units, drive financial sustainability, program quality, and workforce stability, and build scalable leadership systems that enable growth and expansion.
Select, coach, and evaluate leaders.
Align performance expectations across states.
Ensure each business unit operates as a healthy, sustainable, and mission-aligned unit.
Coach and evaluate State and Operations Directors.
Review multi-state performance data (financials, staffing, and program outcomes).
Make resource allocation decisions across states.
Address leadership or performance gaps.
Partner with executive leadership on growth and expansion decisions.
Reinforce leadership expectations, accountability systems, and operating standards across all units.

Benefits

3 weeks paid time off (PTO) first year plus 10 paid holidays!
Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
401K Match
Education Reimbursement
Referral Bonus
Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
Paid time off for volunteering in the community
Free EAP services
Mileage Reimbursement
iPhone and Laptop provided for eligible roles
Multiple opportunities for growth