Vice President of Operations- Clinical Intelligence

Reveleer

1d•$195,000 - $220,000•Remote

About The Position

About Reveleer Reveleer delivers a unified platform spanning risk adjustment, quality improvement, clinical intelligence, and member management for health plans and provider organizations navigating the complexity of value-based care. Trusted by 80+ customer organizations nationwide, the platform integrates data, analytics, and intelligent workflow automation into one governed system designed to support traceable documentation across diagnoses, quality measures, and submissions. With regulatory expertise and transparent, human-in-the-loop AI at its core, Reveleer supports organizations working to advance care quality, strengthen documentation integrity, and sustain the operational readiness needed to navigate audits with confidence. Why This Role Matters Clinical Intelligence is a complex; multi-product business built through acquisition and growth. Long-term success depends on disciplined operations, predictable delivery, and strong execution fundamentals. The VP of Operations is critical to turning strategy into results and ensuring the Clinical Intelligence organization operates as a cohesive, high-performing unit. Role Summary The Vice President of Operations (VP Ops) for Clinical Intelligence is the senior operating executive and day-to-day execution leader for the Clinical Intelligence business unit. This role is designed specifically as the GM’s operational and trusted second-in-command, with full accountability for translating strategy into disciplined execution across people, process, and delivery. This role is intentionally structured for a developing operator with deep institutional knowledge of Reveleer’s Clinical Intelligence domain and technology stack. Will work with GM to establish operating cadence, cross-functional execution, and delivery rigor, allowing the GM to focus on enterprise leadership, strategic growth, key customers, and internal (Reveleer) and external (customer) stakeholders.

Requirements

Deep institutional knowledge of Reveleer’s Clinical Intelligence domain and technology stack
Partner with GM to establish and run a predictable, scalable operating model across the Clinical Intelligence portfolio
Coordinate consistent execution partnership across Product, Engineering, Delivery, and Operations
Drive accountability, clarity, and operational discipline across CI teams
Partner with finance to develop and maintain key operating metrics to measure and monitor performance
Improve delivery efficiency, predictability, and gross margin performance
Ensure understanding of ROI and evolution of ROI of all customers consuming solutions from this suite
Manage a consistent, repeatable and efficient model on how we access data from the exchanges and how we reciprocate data

Responsibilities

Own the day-to-day operating rhythm of the Clinical Intelligence business
Lead weekly execution reviews, operational dashboards, and KPI tracking
Ensure priorities are clearly defined, resourced, and delivered on time
Translate GM priorities into executable plans with clear owners and milestones
Own CI delivery operations across customers and products
Standardize processes across MD Portals, Curation, CGMA, and CLEAN
Identify and eliminate operational bottlenecks, rework, and inefficiencies
Ensure operational readiness for new clients, expansions, and product launches
Serve as the execution bridge between Product, Engineering, Sales, and Operations
Partner closely with Product to ensure roadmap feasibility and delivery readiness
Align Sales commitments with operational and delivery realities
Drive tighter handoffs across pre-sale, implementation, and ongoing delivery
Support GM to: Improve delivery economics and gross margin, Work with GM to track operational KPIs tied to ARR, cost-to-serve, and utilization, Support pricing discipline through operational cost transparency, Deliver on all financial commitment for the segment
Ensure operational data is accurate, timely, and decision-ready
Own execution of high-priority CI initiatives including: Operating model unification across acquisitions, Tooling, automation, and workflow improvements, EMR / EHR integration execution support, Client remediation and stabilization efforts
Lead CI operations and delivery leaders with clear expectations and accountability
Reinforce a culture of ownership, follow-through, and continuous improvement
Identify skill gaps, capacity constraints, and organizational risks
Support talent development and succession within CI operations