VP of Lending

ALERO FINANCIAL CREDIT UNION•Elgin, IL

14h

About The Position

The Vice President of Lending is responsible for the strategic oversight of the credit union’s consumer lending operations, including direct and indirect lending, residential real estate lending, collections/member solutions, loan participations, securitizations, and loan pool opportunities. This role oversees the development, implementation, and administration of lending and collection policies, procedures, underwriting standards, portfolio quality, risk management, delinquency control, recovery efforts, and vendor relationships, ensuring compliance with all applicable federal and state laws, NCUA regulations, and credit union policies. The VP provides strategic leadership for the Lending and Member Solutions areas, partnering with Retail leadership to support member service initiatives, relationship-building strategies, and organizational growth objectives. They also serve as a liaison between Senior Management and the Lending and Member Solutions teams to ensure operational efficiency, regulatory compliance, innovation, automation opportunities, and exceptional member service, all while supporting the credit union’s creed, vision, mission, and goals.

Requirements

Bachelor’s degree in Business Administration, Finance, Management, or related field required.
Minimum of 10 years of progressive lending and/or credit union leadership experience with significant responsibility in consumer lending (direct and indirect), residential real estate lending, collections, and portfolio management.
Strong knowledge of NCUA, federal, and state lending regulations required.
Must possess strong leadership, strategic planning, communication, and analytical skills.
Ability to travel as necessary and work a flexible schedule.

Nice To Haves

Experience with vendor management, contract evaluation, process automation, technology innovation, and AI-driven operational efficiencies preferred.

Responsibilities

Oversee direct and indirect consumer lending programs, residential real estate lending, loan participations, securitizations, and loan pool acquisition opportunities.
Evaluate lending technologies, automation tools, AI solutions, vendor partnerships, and third-party contracts to improve operational efficiency, member experience, and portfolio management.
Ensure compliance with all applicable NCUA, state, and federal regulations impacting consumer, indirect, and mortgage lending.
Create, update, and implement all credit union policies, procedures, and guidelines related to collection practices.
Recommend goals and implement strategies to control the credit union's delinquency and write-offs.
Review accounts where action beyond routine collection procedures must be approved or implemented.
Ensure staff is trained to protect the credit union’s interests while handling members courteously.
Provide management with accurate reporting on collection activities.
Develop ideas, suggestions, and alternatives using technology and innovation in the collections area.
Provide collection support and act as a resource for personnel.
Maintain knowledge of general industry conditions or changing trends that may impact the collection environment and provide timely feedback.
Conduct regular quality assurance reviews and audits of lending and collection activities to ensure compliance with internal policies, NCUA regulations, state and federal laws, and documentation standards.
Leverage innovation, automation, analytics, and emerging technologies to improve collection strategies, operational effectiveness, and member engagement.
Ensure compliance with all applicable NCUA, state, and federal regulations impacting member solutions.
Serve as a liaison with regulatory agency examiners and external auditors in lending and collection areas.
Participate in all Senior Management activities.
Take necessary steps to achieve organizational goals per the budget and strategic plan.
Maintain confidentiality of all information at all times.
Maintain direct communication with senior management and additional staff as necessary.
Assist in expediting Alero’s Disaster Recovery plan as needed.
Manage key lending and collection relationships.
Accomplish all tasks as appropriate.
Participate in vendor assessments, contract evaluations, and strategic planning initiatives related to lending, collections, automation, and operational efficiencies.
Foster a fast-paced, collaborative, and solutions-oriented environment focused on innovation, accountability, compliance, and continuous improvement.
All other duties as assigned.