Vice President of Innovative Technology (IT)

Life is Good•Hudson, NH

5d•Hybrid

About The Position

Every great brand has a heartbeat you can feel… and a nervous system you don’t see. Ours runs on connection, creativity, and a whole lot of behind-the-scenes brilliance. We’re looking for a Vice President of Innovative Technology who doesn’t just keep the lights on, but understands how the whole house hums. Someone who sees technology not as a support function, but as a force multiplier for optimism, growth, and smarter ways of working. This role is part strategist, part translator, part builder… and part explorer of what’s possible. You’ll help us thoughtfully weave AI into the way we work, not as a buzzword, but as a practical teammate, automating the repetitive, accelerating insight, and giving our people more space to do the work that actually matters. You’ll turn complexity into clarity. You’ll make systems talk to each other (nicely). You’ll help our teams spend less time wrestling with tools and more time creating, connecting, and contributing in meaningful ways. You’re the kind of person who can zoom out to see the big picture, then zoom all the way in to fix what’s slowing us down. Curious about AI. Grounded in reality. Optimistic about what humans can do when technology does its part. Here, we believe optimism is a choice, and great technology is how we scale it. After years of steady leadership, our current VP of IT is retiring, leaving behind a strong foundation and a team ready for what’s next. This isn’t a rebuild, it’s a handoff. A chance to step into something solid and help shape where it goes from here. Got you curious?

Requirements

You have at least 10 years of relevant IT experience, with at least 7 years in a leadership role that includes managing people and projects
You have significant hands-on technical experience with SAP S4/Hana (Finance, WMS, Manufacturing, and EDI), Windows, MS Office 365, Mac OS, Virtualization, and Cloud Platforms
You have experience gained from using and implementing B2B, B2C, EDI and other third-party systems
You are an expert at managing regulatory compliance
You excel at directing and supervising IT staff, building teams, developing IT policy and procedures, and implementing business productivity tools
You have direct experience developing policies, procedures, and documentation governing best practices for operating an effective IT function
You have successfully developed an enterprise-wide technology roadmap, including integrating SaaS used by cross-functional groups
You have proven experience in solving complex problems for individuals or teams. You have experience with analyzing and identifying the strengths and weaknesses of options and exercising critical thinking, problem-solving, and judgment skills

Responsibilities

Lead SAP Strategy and Execution
Own the performance, optimization, and evolution of the SAP ecosystem (S/4HANA Finance, WMS, Manufacturing, and EDI)
Drive enhancements and implementations, upgrades, and integrations that connect front-line operations to financial and operational insight
Ensure SAP reflects how the business actually runs—from production floor to customer delivery- and how it will run in the future
Lead a High-Performing IT Team
Lead the team across infrastructure, applications, security, and support
Oversee the management of our PLM system (Centric)
Oversee the management of our iPaaS (Boomi)
Oversee the management of our IaaS solutions (Azure and AWS)
Oversee the management of our network and private cloud hosting
Oversee the management of our business productivity suites (e.g. Microsoft O365 & Adobe Creative Suite)
Oversee Desktop and Production support
Oversee the management of our Reporting systems (Snowflake, Power BI, & ETL/ELT)
Balance long-term transformation with reliable day-to-day operations
Create clarity in priorities, accountability, and service delivery
Ensure that clear documentation is created and maintained for all systems and procedures.
Champion AI Adoption and Intelligent Automation
Identify and implement AI-driven solutions that improve efficiency, decision-making, and employee experience
Partner across functions to embed AI agents into workflows in ways that are practical and easily adopted
Establish and maintain governance and guardrails for responsible and secure use of AI
Stay ahead of emerging technologies and translate them into real business value
Own Security and Risk
Ensure effective cybersecurity practices, data integrity, and regulatory compliance
Anticipate and mitigate risk across systems, vendors, and processes
Partner Across the Business
Lead IT Steering Committee meetings quarterly with key stakeholders to prioritize development efforts
Partner with the eCommerce Technology team to plan and execute joint projects
Collaborate with the Business Units, Finance, Operations, Product, People and Culture, and Legal
Translate business needs into practical, effective technology solutions

Benefits

on-site gym with showers
top quality Medical, Dental, Vision, Flexible Spending Accounts, Life, AD&D, Short and Long-Term Disability
401(k) with a match
Paid Time Off (PTO)
10 paid holidays
Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice)
Family Time
You’ll be involved in growing our social mission through the Playmaker Project.

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