VP of Information Technology

Childrens Rescue Fund•New York, NY

2d•$160,000 - $175,000

About The Position

The Vice President of Information Technology (VP of IT) leads and manages IT initiatives across the organization’s locations, overseeing both operational infrastructure and new technology integrations. This hands-on, technically grounded leader directs technology strategy, cybersecurity, and IT systems in support of the organization’s residential and operational goals. The role provides technical expertise on emerging technologies, infrastructure scalability, and daily operations, while leading the IT team and ensuring technology services meet organizational and user needs. Reporting directly to the Chief Operating Officer (COO), the VP of IT is a key member of the management team and provides guidance and oversight across infrastructure development, system architecture, cybersecurity, and IT service operations. The position is responsible for ensuring technology resources support organizational objectives in a multi-site shelter and housing environment.

Requirements

Bachelor’s or master’s degree in Computer Science, Information Technology, Network Engineering, or a strictly related technical field; general business or MBA degrees do not meet the stated technical foundation requirement.
At least 10 years of experience in software development, systems administration, or IT infrastructure.
At least 5 years in a senior leadership or management position.
Demonstrated experience managing IT operations and infrastructure in a residential, shelter, or multi-site human services environment is preferred.
Proven experience modernizing legacy systems, building complex IT infrastructures from the ground up, and managing in-house and outsourced solutions.
Deep technical expertise in networking, communications, system platforms, database architecture, and enterprise cybersecurity frameworks.
Strong leadership, team-building, and communication skills, including the ability to supervise staff, direct assignments, conduct performance evaluations, and provide technical direction.
Exceptional project management, system analysis, software licensing negotiation, and risk mitigation skills.
Proficiency with standard productivity tools and IT management platforms.
Ability to work long hours and a varied schedule when needed to oversee critical maintenance windows.
Ability to travel among various locations in the New York City area.
Ability to lift and move technical objects weighing up to 30 pounds several times a week; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

Non-profit industry experience.
Experience managing IT operations and infrastructure in a residential, shelter, or multi-site human services environment.

Responsibilities

Oversee and continually refine the organization’s IT roadmap to meet operational needs across all sites.
Evaluate, adopt, and integrate new technologies, improve operational efficiency, and modernize legacy systems.
Advise the COO and executive leadership on technology, risks, and technology deployments.
Direct the design, implementation, and management of scalable IT and web infrastructure across multiple locations, ensuring availability and reliability.
Lead technology integration projects and transitions from legacy systems to advanced platforms.
Establish data backup, redundancy, high-availability, and disaster recovery strategies.
Oversee technology projects from planning through deployment, ensuring adherence to technical standards, timelines, and budgets.
Establish and track KPIs for project success, uptime, and IT support services.
Review and approve technology implementations, application packages, and hardware upgrades for compatibility and security.
Design, implement, and refine an organization-wide cybersecurity framework.
Monitor systems, respond to security incidents, conduct risk assessments, and oversee compliance with applicable legal, regulatory, and industry standards.
Recruit, develop, and lead the IT team, providing resources, training, and development opportunities to support 500+ employees.
Foster collaboration, accountability, and technical growth; conduct performance reviews and mentorship, and direct daily work assignments.
Manage the IT department’s annual budget, submit recommendations to the COO, optimize costs, and track technology initiative ROI.
Manage technology vendor relationships, negotiate contract terms, and enforce SLAs in collaboration with Finance and Procurement.
Ensure IT systems, tools, and helpdesk support meet staff needs across all sites.
Lead digital transformation initiatives involving modern tools, data analytics, and workflow automation.
Travel among locations in the New York City area and oversee critical maintenance windows as needed.
Lift and move technical objects weighing up to 30 pounds several times a week.