Vice President of Franchise Operations

Empower Brands•Jacksonville, FL

1d•Onsite

About The Position

The Vice President of Operations leads the execution of operational strategy for the Superior Fence & Rail franchise system. This role is responsible for achieving business unit financial objectives, improving franchisee unit economics, and delivering world-class training, coaching, and support. The VP ensures alignment with Empower Brands’ strategic goals while building the infrastructure, talent, and accountability needed to drive sustainable system growth.

Requirements

10+ years of leadership experience in franchise, multi-unit, or home service based operations
Proven ability to drive business performance, operational execution, and team development
Strong financial acumen, including P&L management and KPI-driven decision making
Demonstrated success in building relationships and influencing performance across a distributed network
Excellent communication, leadership, and problem-solving skills
Bachelor’s degree required
Ability to travel up to 50%

Responsibilities

Assist in setting strategic direction and aligning brand objectives with Empower Brands’ overall goals
Provide overall direction and guidance for system-wide operational activities
Establish and evolve operating policies, standards, and service offerings to strengthen the brand
Lead the support team in delivering proactive training, coaching, and mentoring to franchisees
Drive improvements in franchisee performance, unit growth, and profitability
Oversee onboarding of new franchisees and ensure effective ramp through ongoing reinforcement
Own achievement of annual budget and EBITDA targets
Monitor financial performance and ensure alignment with monthly and annual goals
Ensure appropriate metrics, reporting, and accountability systems are in place
Oversee development and growth of the commercial irrigation division to meet national and regional customer needs
Ensure alignment between commercial initiatives and broader operational strategy
Partner with the Director of Sales & Training to support sales effectiveness and franchisee growth
Collaborate with Marketing to drive lead generation and revenue opportunities
Support development and execution of training programs, regional meetings, and annual conventions
Hire, develop, and lead a high-performing team including Franchise Business Coaches and functional leaders
Build organizational capability to support continued system growth
Foster a culture of accountability, performance, and franchisee success
Maintain strong knowledge of franchising and industry dynamics to evolve the business model
Ensure adherence to legal guidelines, brand standards, and ethical business practices
Build strong relationships with franchisees to support long-term success