Vice President of Facilities Management

Canterbury Court • Atlanta, GA

2d • Onsite

About The Position

Canterbury Court is a retirement community located in the heart of Buckhead, where we put our hearts into creating a true community. As a faith-based, not-for-profit organization, we reinvest revenue into our community for the benefit of residents and staff. We are Atlanta’s first Life Plan Community (LPC) – what some call a Continuing Care Retirement Community (CCRC). Canterbury Court is looking for a Vice President of Facilities Management to join our family. This is a full-time position located in the Plant Operations division of our Life Plan Community (LPC). We invite you to experience Canterbury Court.

Requirements

• Minimum bachelor’s degree (in a related field preferred)
• Minimum 5 years of advanced training and/or experience in senior living plant operations with demonstrated knowledge of operational systems and management
• Executive presence and supervisory experience required
• Organizational and managerial abilities and teaching skills to supervise, direct, and educate a team
• Understanding of and compassion for human behavior, and the psychological development of the aging population of Canterbury Court
• Good judgment regarding all decisions involving personnel policies and resident care policies
• Ability to communicate well with people of different social and economic backgrounds
• Ability to identify and anticipate the needs of the residents and staff, and to provide any necessary follow-up
• Must possess leadership ability, organizational skills, the fortitude to accept responsibility, as well as the ability to organize and administer the staff budget to its fullest potential
• Uphold Canterbury’s workplace values statements and live them out in day-to-day interactions

Nice To Haves

• Certified pool operator’s license on staff

Responsibilities

• Oversight of Plant Operations, EVS, and Security Teams
• Ensure that inventory and billing systems for work orders are accurate and up to date
• Oversee work order request process and ensure completion according to facility standards
• Review building supplies ordering processes. Set up and maintain group purchasing to maintain necessary inventory and avoid one-off purchases
• Provide oversight of all vendor contracts, renegotiating when necessary and reviewing via RFPs at regular intervals
• In tandem with the Security Director and Maintenance Manager, monitor all safety systems, including fire, sprinkler, and emergency call systems, and maintain to code requirements
• Manage and oversee all service contracts that presently exist and those added to maintain all systems of the property. Regularly review for completion to standards
• With the Maintenance Manager, perform routine checks to maintain building standards and address maintenance needs. Create and maintain regular reporting on routine checks
• Oversee work order system (WorxHub), including Facilities Condition Assessment to predict upcoming spending and leverage Capital Expense budget effectively
• Interact with residents in a helpful and friendly manner
• Manage all aspects of landscaping contracts with garden team input. Conduct bi-annual plantings, irrigation, and maintenance
• Perform monthly inspections of grounds to ensure walkways and grounds are free and clear and are up to date with current ADA standards.
• Maintain pool and spa with a certified pool operator’s license on staff
• Perform other duties as directed by CEO and CSO
• Structure a Maintenance on-call program or alternative methods of 24/7 coverage for the maintenance team
• Hold regular 1:1 meetings with department directors to create departmental goals and provide guidance and accountability to achieve those goals
• Have weekly 1:1 with CSO to review all departments under your purview and report out on goals, needs, and strategies to improve each area.
• Develop goals, objectives, and operating standards for Plant Operations, Garden, Security, and EVS
• Attend Department Directors' meetings and serve on appropriate committees
• Evaluate human resources needs, determine job responsibilities, assist in recruitment, employment, training, supervision, motivation, and evaluation of employees
• Supervise all direct reports, including payroll management, time off requests, coaching, and performance improvement
• Maintain or create current job descriptions and evaluate personnel on this basis
• Conduct or bring in employee conferences, in-service, trainings, and other learning and development opportunities for staff as appropriate
• Ensure that all staff have appropriate employee uniforms and ensure all employees always represent CC standards in every interaction.
• Serve with other Leaders in the development of facility goals and objectives, policy decisions, and quality improvement programs.
• Supervise the project manager to maintain design standards for made ready, model, and new move-in apartments
• Coordinate with Project Manager to ensure General Contractor(s) is on schedule with all apartment related renovations
• Supervise all relocation of offices as approved by CEO or CSO
• Prepare all Monarch pavilion apartments/rooms for care level changes
• Manage all physical relocation of in-house transfer of residents in all levels of care, leveraging maintenance team and/or partner vendors in the process
• Oversee process and protocols for resident 15-year refresh projects in independent living
• Develop and implement annual operating and capital budgets for each department along with the department director (if applicable), and hold accountable to the approved budgets
• Supervise implementation of all approved Capital Budget items to maintain building standards

Benefits

• Health, dental, and vision.
• Group insurance plans.
• Retirement savings plan with company match.
• Eligibility for an annual Resident gift.
• Resident-funded scholarships.
• Off-street parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive