Vice President of Clinical Operations- Hospice

Vitality Hospice•King of Prussia, PA

1d•Onsite

About The Position

Vitality Hospice & Palliative Care is seeking a Vice President of Clinical Operations to provide strategic and operational leadership for hospice services. The role oversees daily operations, interdisciplinary team performance, staffing, quality improvement, regulatory compliance, and financial performance, while supporting organizational growth and operational excellence. The successful candidate will lead with a compassionate, patient-focused approach and help ensure high-quality care for patients and families. This is a full-time, exempt, in-person leadership position with a Monday–Friday day schedule and rotating administrative on-call responsibilities. Occasional travel is required between hospice offices, patient homes, assisted living communities, skilled nursing facilities, hospitals, and healthcare partner locations.

Requirements

Proven leadership experience in hospice, home health, or healthcare operations.
Strong experience managing interdisciplinary teams and daily operations.
Excellent communication, organizational, and problem-solving skills.
Demonstrated ability to lead teams, manage priorities, and improve operational performance.
Valid driver's license, reliable transportation, and current auto insurance.
Ability to travel between office locations and healthcare facilities as needed.

Nice To Haves

Previous hospice leadership or executive management experience.
Experience overseeing multiple departments or healthcare teams.
Knowledge of Medicare Hospice Conditions of Participation and regulatory compliance.
Experience with budgeting, staffing, financial management, and quality improvement.
Strong understanding of hospice operations, reimbursement, and interdisciplinary care.

Responsibilities

Provide leadership and oversight of daily hospice operations.
Develop and implement strategies to improve efficiency, quality, and organizational performance.
Partner with executive leadership to support company goals and continued growth.
Participate in the administrative on-call rotation.
Promote exceptional patient and family experiences.
Recruit, hire, mentor, coach, and develop clinical and non-clinical team members.
Oversee interdisciplinary teams, including nursing, hospice aides, social workers, chaplains, bereavement coordinators, and support staff.
Conduct performance evaluations and support employee development.
Build a positive, collaborative, and accountable team culture, encouraging engagement, retention, and professional growth.
Ensure compliance with Medicare Hospice Conditions of Participation, New Jersey hospice regulations, and company policies.
Maintain survey readiness and support accreditation requirements.
Oversee quality improvement initiatives, documentation standards, and operational audits.
Identify opportunities to improve patient care, regulatory performance, and organizational processes.
Oversee staffing levels, scheduling, productivity, and operational efficiency.
Monitor budgets, expenses, and resource utilization.
Manage costs associated with durable medical equipment, pharmaceuticals, and medical supplies.
Support financial performance while maintaining high standards of patient care.
Support effective interdisciplinary team meetings and care coordination.
Promote collaboration between clinical teams, physicians, and community partners.
Build and maintain relationships with referral sources and healthcare organizations.
Partner with leadership to identify opportunities for service improvement and organizational growth.