Vice President of Clinical Excellence & Innovation

REDISCOVER•Lee's Summit, MO
•Onsite

About The Position

The Vice President of Clinical Excellence & Innovation reports directly to the President/CEO and serves on ReDiscover’s Executive Leadership Team. This executive leader provides enterprise-wide strategic oversight for clinical excellence, quality improvement, workforce development and training, electronic health record clinical processes, evidence-based practice implementation, organizational performance outcomes, and continuous improvement. The role advances ReDiscover’s mission through exceptional, innovative, compassionate, and client-centered behavioral healthcare, while promoting operational excellence and measurable impact. The Vice President partners with organizational leaders, including the President/CEO and Vice President of Clinical Operations, to improve clinical outcomes, strengthen workforce capabilities, drive organizational transformation, and develop innovative models of care. The role champions data-driven decision-making, accountability, learning, innovation, compassion, high-performing teams, quality outcomes, and equitable access to care. The Vice President also represents ReDiscover with healthcare systems, payers, community stakeholders, regulatory authorities, accrediting organizations, and academic partners. The position leads strategies for clinical quality and evidence-based care; care innovation and system redesign; clinical workforce development and training; outcomes measurement and performance management; and clinical accreditation, compliance, and risk management. It contributes to organizational planning, growth, and transformation initiatives and builds partnerships that support workforce pipelines and community impact.

Requirements

  • Master’s degree in Social Work, Counseling, Psychology, Nursing, Public Health, Healthcare Administration, or a related field.
  • Independent clinical licensure appropriate to the discipline.
  • At least 10 years of progressively responsible leadership experience in behavioral health or healthcare settings.
  • Demonstrated success leading clinical quality, accreditation, performance improvement, outcomes measurement, and workforce development initiatives.
  • Extensive knowledge of evidence-based behavioral healthcare practices, regulatory requirements, and accreditation standards.
  • Proven ability to lead organizational transformation and large-scale change initiatives.
  • Strong analytical, strategic planning, communication, relationship-building, and problem-solving skills.
  • Demonstrated ability to use data to drive operational, clinical, and strategic decisions.
  • Ability to travel as required to meetings, conferences, and organizational locations.
  • Strong communication and interpersonal skills to engage, support, and motivate staff.
  • Experience in a complex environment involving multiple programs or locations and significant organizational size or staff.
  • Background working with CARF or other accreditation standards, with knowledge of operational and quality performance metrics and performance improvement concepts.
  • Knowledge of multiple levels of care, including crisis services, intensive outpatient, residential, and/or outpatient modalities.
  • Ability to motivate, influence, and manage diverse professionals while emphasizing high-quality services, diversity, and programs for vulnerable populations.
  • Cultural competence and ability to develop, build, and lead a strong, enthusiastic, and diverse team.
  • Commitment to collaboration, courage, compassion, data-driven decisions, and transparency.
  • High-integrity, honest, service-oriented approach; solid work ethic and strong moral character.
  • Confidence and credibility, combined with openness to constructive suggestions and a collaborative or servant-leadership approach.
  • Exemplary written, verbal, and listening skills.
  • Supportive and non-punitive management style that is firm but fair, inclusive, collaborative, consensus-building, facilitative, and attentive to follow-through.
  • Enthusiastic self-starter with high energy, a results-oriented approach, and the poise and maturity appropriate for a Vice President assignment.

Nice To Haves

  • Experience within community behavioral health settings.
  • Lean, Six Sigma, Baldrige, Certified Professional in Healthcare Quality (CPHQ), or similar quality improvement certification.
  • Experience working with CARF, Joint Commission, or other accrediting bodies.
  • Experience in operational, financial, and budget management.

Responsibilities

  • Develop and execute a comprehensive strategy for clinical excellence across behavioral health programs.
  • Establish and monitor organization-wide quality indicators, clinical workflows, clinical performance metrics, and outcome measures.
  • Lead continuous quality improvement initiatives to improve service effectiveness, client experience, accessibility, and safety.
  • Ensure consistent implementation of evidence-based, trauma-informed, recovery-oriented clinical practices.
  • Monitor clinical outcomes and drive performance improvement through data-informed decision-making.
  • Promote a culture of accountability, innovation, quality, and continuous learning.
  • Advance innovative models of care that improve health, recovery, resilience, and emotional wellbeing.
  • Identify emerging behavioral health trends and implement best practices to strengthen service delivery.
  • Foster cross-functional collaboration to redesign systems, including electronic health record processes, and improve client engagement, access, and outcomes.
  • Champion initiatives that reduce barriers to care and promote health equity.
  • Lead transformational change efforts that support long-term organizational growth and sustainability.
  • Provide executive leadership for clinical training, professional development, and workforce excellence initiatives.
  • Develop strategies to strengthen clinical competencies, leadership development, succession planning, and career pathways.
  • Ensure clinicians have ongoing education regarding evidence-based practices, regulatory requirements, and emerging treatment approaches.
  • Build a culture that attracts, develops, engages, and retains high-performing professionals.
  • Partner with academic institutions, workforce development agencies, and community organizations to strengthen recruitment and workforce pipelines.
  • Establish systems to measure, analyze, and report clinical outcomes and performance indicators.
  • Use data analytics to identify improvement opportunities and demonstrate organizational impact.
  • Develop performance dashboards and reporting structures that support strategic and operational decision-making.
  • Drive organizational accountability for quality, compliance, accreditation, and performance goals.
  • Collaborate with the VP of Organizational Integrity to ensure clinical compliance with accreditation, regulatory, licensing, and contractual requirements.
  • Ensure clinical policies and procedures align with industry best practices and professional standards.
  • Lead organization-wide quality assurance and clinical risk management initiatives.
  • Partner with Organizational Integrity and operational leaders to identify and mitigate clinical risks.
  • Ensure organizational preparedness for accreditation reviews and external audits.
  • Serve as a strategic advisor to the President/CEO and Leadership Team.
  • Contribute to organizational planning, growth strategies, and system transformation initiatives.
  • Foster partnerships with healthcare organizations, payers, community stakeholders, academic institutions, and regulatory agencies.
  • Represent ReDiscover as a thought leader in behavioral health quality, innovation, workforce excellence, and clinical outcomes.
  • Advance initiatives that strengthen client experience, employee engagement, and community impact.
  • Participate in cross-functional leadership initiatives, performance improvement activities, strategic planning efforts, and community partnerships.
  • Travel as required to meetings, conferences, and organizational locations.
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