Leader of Enhanced Authentication Services and VPN Technologies

U.S. Bank • Irving, TX

1d • $133,365 - $156,900 • Hybrid

About The Position

We are seeking a highly experienced and strategic technology leader to serve as Vice President – Manager of Enhanced Authentication Services. This role is responsible for the ownership, delivery, and continuous improvement of enterprise authentication platforms, ensuring secure, reliable, and scalable access across the organization. The successful candidate will combine deep expertise in identity, authentication, and network security technologies with proven leadership in IT operations, automation, and cost optimization.

Requirements

• Bachelor's degree or equivalent work experience
• At least 8 years experience with management approaches, tools, and techniques for gaining the cooperation and support of others.
• At least 5 years experience with utilizing, configuring, and installing software for connecting distributed -software and services across heterogeneous platforms.
• At least 10 years experience within a total Information Technology (IT) environment.

Nice To Haves

• Experience in large, regulated enterprise environments (financial services preferred).
• Knowledge of audit frameworks and regulatory compliance (e.g., PCI DSS).
• Certifications such as CISSP, CCNE, or related security/network credentials are a plus.
• Expertise in authentication technologies such as: MFA, SSO, federated identity VPN and Zero Trust architectures
• Network security and access control systems
• Strong background in: IT operations and service delivery
• Automation and process optimization
• Vendor and product management
• Demonstrated success in: Driving cost savings and operational efficiencies
• Improving system availability and reducing incident volumes

Responsibilities

• Serve as the primary business and technology owner for enterprise authentication services.
• Define and execute product roadmaps that align with security strategy, regulatory requirements, and business objectives.
• Ensure the delivery of highly available, resilient, and scalable authentication platforms.
• Own and oversee the following authentication and access technologies: Zero Trust Network Access (ZTNA) solutions, Enterprise VPN platforms, Federated identity and SSO systems, Multi-factor authentication (MFA) platforms, Customer authentication solutions, Network access control (NAC) and policy enforcement systems.
• Drive improvements in reliability, performance, and service availability.
• Implement automation strategies to reduce operational overhead and improve efficiency.
• Lead incident reduction initiatives and ensure proactive problem management.
• Establish and maintain SLAs, KPIs, and operational metrics.
• Manage staffing models and optimize resource allocation through automation and efficiency improvements.
• Drive cost reduction initiatives while maintaining service quality and compliance.
• Oversee budget planning, forecasting, and vendor management.
• Ensure adherence to enterprise security standards and regulatory requirements (e.g., PCI compliance).
• Partner with risk, audit, and compliance teams to address findings and strengthen controls.
• Maintain strong governance over identity and access management practices.
• Lead, mentor, and develop high-performing technical teams.
• Foster a culture of accountability, innovation, and continuous improvement.
• Build strong cross-functional relationships across infrastructure, security, and application teams.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree