Vice President, Manager – Executive Assistant
About The Position
We are seeking a highly experienced and strategic Vice President, Manager – Executive Assistant to support senior executives within Global Markets while overseeing the New York Trade Floor CIB Executive Assistant population. This role calls for a dynamic professional with 15+ years of progressive administrative and managerial experience, exceptional organizational and communication skills, and the discretion to operate in a high-pressure, fast-paced environment. Beyond delivering seamless executive support, the successful candidate will serve as a trusted advisor to Global Markets Management, driving consistency, efficiency, and best practices across the EA team, and taking ownership of administrative operations, workflow coordination, and organizational effectiveness.
Requirements
- Bachelor's degree or equivalent work experience.
- 15+ years of administrative experience supporting senior executives, preferably within Investment Banking, Financial Services, or Professional Services.
- Demonstrated leadership managing and developing a large Executive Assistant population, ideally across multiple business lines or locations.
- Proven ability to establish and monitor KPIs, implement performance management processes, and drive measurable improvements in team effectiveness.
- Exceptional communication, interpersonal, and relationship management skills.
- Highly organized, proactive, and adaptable, with the ability to manage multiple priorities under pressure.
- Strong business judgment, discretion, and confidentiality in handling sensitive information.
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and SAP Concur.
Responsibilities
- Oversee daily administrative operations for Global Markets within CIB, ensuring efficiency, professionalism, and compliance with firmwide policies.
- Develop, implement, and optimize administrative processes, office workflows, and team support and training models to increase productivity.
- Manage office facilities, supplies, budget, and vendor relationships, partnering with internal general services stakeholders to ensure seamless operations.
- Lead, coach, and develop the Executive Assistant population across Global Markets, ensuring consistent standards of excellence.
- Establish performance expectations, conduct evaluations, and deliver training to elevate EA capabilities.
- Manage workload distribution, succession planning, and professional development across the EA community.
- Serve as the escalation point for conflict resolution, performance challenges, and development needs.
- Drive engagement, collaboration, and retention by fostering a culture of recognition, accountability, and professional growth.
- Partner with Strategy & Business Development leadership on strategic priorities, operational initiatives, and cross-departmental projects.
- Lead initiatives to improve communication, knowledge sharing, and alignment across teams.
- Champion organizational culture by promoting collaboration, professional excellence, and a client-first mindset.
- Provide high-level support to Managing Directors, Executive Directors, and senior leadership, including complex calendar management, travel coordination, expense reporting, correspondence, and meeting preparation.
- Support franchise events and leadership offsites, including agenda development and end-to-end logistical oversight.
- Travel lightly (4–8 days per year) to CIB regional offices or to support CIB-sponsored marketing events.
Benefits
- Fair and competitive rewards package
- Benefits designed to support you, your family and your well-being, now and into the future
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
Associate degree
