Vice President - Healthcare Bid Management & Proposal Solutions

EXL•United States,

4d•$167,000 - $239,000

About The Position

This role is responsible for leading all healthcare proposal development activities, including RFIs, RFPs, solution proposals, executive presentations, pricing support, and finalist presentations. The position involves building repeatable solution frameworks and proposal assets that highlight EXL's healthcare domain expertise, AI-powered capabilities, analytics solutions, digital operations, and outcome-based value propositions. A key aspect of the role is to drive consistency, quality, and innovation throughout the proposal lifecycle while improving proposal turnaround times and win rates. The role also requires conducting win/loss analyses and translating insights into actionable improvements. Additionally, the position champions the use of Generative AI, Agentic AI, automation, and digital tools to streamline proposal creation, content management, knowledge sharing, and sales support workflows. It involves leading the implementation and optimization of proposal and sales enablement technologies, partnering with various teams to incorporate the latest AI-enabled capabilities into client-facing materials, and establishing AI-driven metrics. The role includes leading and developing a diverse team of professionals, building a culture of accountability and continuous improvement, and developing talent strategies. Furthermore, it serves as a strategic connector between various organizational functions and supports strategic pursuits, executive client engagements, and key growth initiatives.

Requirements

Deep knowledge of healthcare payer, provider, PBM, and healthcare services markets.
Strong understanding of one or more of the following: Payment Integrity, Care Management (CM), Utilization Management (UM), Disease Management (DM), Revenue Cycle Management (RCM), Risk Adjustment, Population Health, Pharmacy Benefit Management, Clinical Operations, Healthcare Analytics and Data Solutions.
Proven success leading enterprise proposal management, presales, solutioning, or sales enablement organizations.
Significant experience supporting large, complex healthcare pursuits and multi-million-dollar transformation opportunities.
Demonstrated expertise across opportunity qualification, solution design, commercial modeling, proposal development, executive presentations, and deal strategy.
Experience leveraging Generative AI, automation, analytics, and digital technologies to improve commercial effectiveness and business outcomes.
Understanding of AI-enabled healthcare solutions, data-driven operations, predictive analytics, intelligent automation, and digital transformation strategies.
Experience introducing and scaling sales and proposal technologies that improve productivity, knowledge management, and win rates.
Proven experience leading large, geographically dispersed, cross-functional teams.
Strong executive communication and stakeholder management capabilities.
Ability to influence senior leaders across Sales, Operations, Product, Technology, and Executive leadership teams.
Exceptional analytical, problem-solving, and strategic thinking skills.
Experience with CRM and sales enablement technologies such as Salesforce, HighSpot, RFPIO, Responsive, HubSpot, Copilot, and other AI-enabled productivity platforms.
Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Microsoft Copilot.
Bachelor's degree in Business, Marketing, Healthcare Administration, Technology, or a related field.
15+ years of healthcare industry experience spanning healthcare services, operations, consulting, sales, solutioning, or commercial leadership.
10+ years leading proposal management, presales, sales enablement, solution consulting, or commercial support organizations.
Demonstrated experience supporting healthcare payers, providers, PBMs, and healthcare technology organizations.
Proven track record of driving growth through innovative commercial strategies, AI-enabled capabilities, and differentiated healthcare solutions.

Nice To Haves

MBA or advanced degree preferred.
The ideal candidate is a healthcare growth leader who combines deep healthcare expertise with modern AI, analytics, and digital transformation capabilities.
They understand how to translate complex client challenges into compelling, outcome-based solutions while leveraging technology and innovation to improve commercial effectiveness and accelerate revenue growth.

Responsibilities

Lead all healthcare proposal development activities, including RFIs, RFPs, solution proposals, executive presentations, pricing support, and finalist presentations.
Build repeatable solution frameworks and proposal assets that highlight EXL's healthcare domain expertise, AI-powered capabilities, analytics solutions, digital operations, and outcome-based value propositions.
Drive consistency, quality, and innovation throughout the proposal lifecycle while improving proposal turnaround times and win rates.
Conduct win/loss analyses and translate insights into actionable improvements for offerings, messaging, solution positioning, and pricing strategies.
Champion the use of Generative AI, Agentic AI, automation, and digital tools to streamline proposal creation, content management, knowledge sharing, and sales support workflows.
Lead the implementation and optimization of proposal and sales enablement technologies, including intelligent content management, AI-assisted proposal development, CRM, and sales productivity platforms.
Partner with Healthcare, Data & AI, and Digital Solution teams to continuously incorporate EXL's latest AI-enabled capabilities into client-facing materials.
Establish AI-driven metrics and insights that improve forecasting, pipeline visibility, sales productivity, and proposal effectiveness.
Lead and develop a diverse team of solution consultants, bid managers, proposal managers, proposal writers, graphic designers, content specialists, business development analysts, and sales enablement professionals.
Build a culture of accountability, continuous improvement, innovation, collaboration, and customer-centricity.
Develop talent strategies, succession planning, and capability-building programs that strengthen the organization's commercial effectiveness.
Serve as a strategic connector between Growth, Operations, Product, Delivery, Marketing, Finance, Digital, Analytics, and AI organizations.
Collaborate with subject matter experts to develop compelling, data-driven solutions that solve complex healthcare challenges.
Support strategic pursuits, executive client engagements, analyst interactions, industry events, and key growth initiatives.