About The Position

As Kaseya continues to scale, the Growth & Product Strategy function, part of the CTO's organization, is being built to sharpen where the company plays, how it wins, and how customer-backed insight translates into Product, Go-To-Market, and revenue outcomes. This is a hands-on VP role for a senior operator who will personally drive Kaseya's product strategy work — working directly with executives, engaging deeply with customers and field teams, and structuring ambiguous business questions into clear recommendations that accelerate near-term ARR while shaping Kaseya's multi-year direction. Operating at the intersection of customer insight, product strategy, market opportunity, competitive positioning, and go-to-market execution, this person drives the work personally today and builds a Product Strategy team to scale it over time. The decisions this role informs — where to invest, which segments to win, how to price and position — shape a meaningful share of Kaseya's growth. This is a seat with real leverage on the company's trajectory, and, for the right person, a proven path toward senior Product or Go-To-Market leadership. This role reports to the SVP, Growth & Product Strategy.

Requirements

  • 12+ years of experience in product strategy, product management, strategy consulting, corporate strategy, or a comparable senior strategic or operating leadership role, with a track record of owning ambiguous, high-stakes problems end to end.
  • Operates as a peer to senior leaders — owning a point of view and driving the decisions that follow.
  • Exceptional problem-framing, analytical, and synthesis skills; able to identify the real question, isolate the key drivers, and determine what evidence matters.
  • Strong customer orientation with firsthand experience using customer discovery, research, design thinking, experimentation, product data, and field insight to inform strategy.
  • Outstanding written and verbal communication skills, including the ability to create strong narratives, memos, and presentations with clarity and conviction.
  • High operating discipline, strong ownership mindset, and comfort operating as a hands-on individual driver today while building toward and leading a team over time, in a fast-paced, high-expectation environment where priorities shift quickly and quality is always critical.

Nice To Haves

  • Software, B2B / B2B2C SaaS, MSP, IT management, cybersecurity, or product-led growth experience is strongly preferred but not required.

Responsibilities

  • Develop customer-backed growth strategy. Draw on customer insight — from direct engagement with MSP and Direct IT customers and field leaders, and from the company's research, NPS, win/loss, and market signals — to build a clear view of customer needs, buying behavior, pain points, churn drivers, and expansion opportunities.
  • Frame the highest-value strategic questions. Bring structure to ambiguous business problems — define the real decision, build hypotheses, identify what evidence matters, and land clear recommendations in compelling narratives that senior leaders can act on quickly.
  • Translate insight into strategy and execution. Convert customer, product, market, and competitive insight into practical strategies that support near-term ARR growth while shaping Kaseya's three-year strategic direction.
  • Partner across the org and with senior stakeholders. Collaborate with teams and leaders across Product, GTM, Customer Success, Finance, and Operations, bringing fact-based analysis and clear narratives.
  • Build and scale the capability. Do the work directly — the analysis, the customer engagement, the recommendations — and progressively build the people, processes, and operating model needed to turn Product Strategy into a durable, scaled function.

Benefits

  • equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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