Vice-President Global Systems Strategy & Sales

Light & Wonder•Las Vegas, NV

About The Position

Light & Wonder is a global gaming and technology company operating across land-based, digital, and social gaming markets. Within the Gaming business, the Global Systems organization provides mission-critical casino management and operations technology that enables casino operators to manage their floors, players, revenue, loyalty programs, reporting, and operational performance in real time. The Systems portfolio includes enterprise-grade software platforms, integrated hardware, table and systems integration, and ongoing support and services that help customers operate more efficiently, securely, and strategically.

Requirements

Global Commercial Strategy & Execution
Sales Leadership & Commercial Excellence
Strategic Customer Engagement
Cross-Functional Partnership
Commercial Transformation
Light & Wonder and its affiliates (collectively, L&W) are engaged in highly regulated gaming businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation, or contracts.
In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.
As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

Responsibilities

Develop and execute a global commercial strategy for the Systems business across key regions, including North America, EMEA, Asia-Pacific, and Australia/New Zealand.
Deliver revenue, bookings, margin, pipeline, market share, customer retention, renewal, and wallet-share objectives.
Translate enterprise and Gaming business priorities into clear regional, customer, and segment-level commercial plans.
Establish a consistent global commercial operating rhythm, including forecast discipline, pipeline inspection, deal governance, account planning, and performance management.
Build a stronger linkage between commercial priorities, product roadmap decisions, customer implementation needs, and financial targets.
Identify new market, customer, and solution opportunities that expand the reach and value of the Systems portfolio.
Lead, coach, and develop a high-performing global sales organization.
Set clear goals, expectations, accountability mechanisms, and performance standards across the commercial team.
Build a culture of customer obsession, commercial intensity, collaboration, urgency, ownership, and accountability.
Strengthen the sales leadership bench through coaching, talent assessment, succession planning, and selective external hiring.
Upgrade sales capabilities in consultative selling, value-based selling, enterprise account management, executive influence, negotiation, and complex deal execution.
Ensure the sales organization has the right structure, incentives, processes, and capabilities to deliver sustained profitable growth.
Serve as an executive sponsor for the most strategic Systems customers globally.
Build trusted relationships with senior customer executives and decision-makers.
Partner with customers to understand their business challenges, operational priorities, technology needs, and growth objectives.
Position Light & Wonder as a strategic partner capable of helping customers improve operational performance, strengthen player engagement, optimize casino floor performance, and unlock value through technology.
Strengthen customer confidence by ensuring clear communication, reliable execution, and strong partnership across sales, services, product, and support.
Use customer insights to shape commercial priorities, product direction, roadmap tradeoffs, and future solution opportunities.
Partner closely with Product, Technology, Finance, Operations, Services, Customer Success, Marketing, and regional leadership.
Bring the voice of the customer and market insights into product strategy, roadmap prioritization, pricing, packaging, and commercial planning.
Align go-to-market strategy with product readiness, implementation capacity, service delivery, and customer success capabilities.
Collaborate with Finance to improve revenue forecasting, margin visibility, pricing discipline, commercial investment decisions, and deal economics.
Partner with Services and Customer Success to improve implementation quality, adoption, renewal performance, and post-sale customer value.
Help create a stronger end-to-end operating model that connects selling, delivery, support, adoption, and expansion.
Introduce best-in-class enterprise technology sales processes, tools, metrics, and operating cadences.
Improve pipeline quality, forecast reliability, deal qualification, account segmentation, and customer coverage.
Lead the shift toward solution-based and value-based selling.
Develop a more disciplined approach to strategic account management, customer prioritization, executive sponsorship, and opportunity conversion.
Support margin enhancement by improving pricing discipline, deal structure, commercial terms, and focus on profitable growth.
Use data, analytics, and customer insights to improve commercial decision-making and resource allocation.
Deliver global revenue, bookings, margin, pipeline, and customer growth targets.
Build and execute a clear global commercial strategy aligned to Systems business priorities.
Improve forecast discipline, pipeline quality, deal governance, and commercial operating cadence.
Strengthen executive-level customer engagement and strategic account planning.
Improve collaboration between Sales, Product, Technology, Finance, Services, and Customer Success.
Translate the Systems product roadmap into new installations, upgrades, renewals, and expansion opportunities.
Build a stronger global sales leadership bench and upgrade commercial capabilities.
Drive sustained profitable growth through stronger customer focus, commercial rigor, and operational discipline.